Michelle McFarland
Lincoln Park,MI
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
House Manager
OakBrook Senior Living
Southgate, MI
04.2023 - 08.2024
- Developed systems for efficient management of daily operations in the house.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Resolved individual resident issues and neighborly complaints with excellent interpersonal skills.
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Managed team of employees, daily progress reports and overall project planning.
Home Health Aide
OakBrook Senior Living
Southgate, MI
05.2021 - 04.2023
- Provided direct patient care, including bathing and dressing patients.
- Performed light housekeeping duties such as laundry, dusting, and meal preparation.
- Monitored vital signs, administered medications, changed dressings, and performed other medical related activities as directed by physicians.
- Participated in team conferences to discuss patient care goals and objectives.
- Assisted with ambulation exercises for mobility impaired individuals.
- Recognized emergency situations and implemented appropriate procedures.
- Provided entertainment and companionship through conversation, reading and board games.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Owner
Precision Home Cleaning
Wyandotte, MI
10.2003 - 04.2021
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Developed policies and procedures for the organization.
- Conducted performance reviews for employees on a regular basis.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Certification - Word Processing
Dorsey Business School
Southgate, MICertification/diploma - Phlebotomy
Phlebotomy Education, Inc.
Wyandotte, MISome College (No Degree) - Pre-Physical Therapy
Northern Michigan University
Marquette, MISkills
- Time Management Expert
- Resident Documentation
- Team Scheduling
- Training And Coaching
- Conflict Resolution
- Health Code Compliance
Certification
CPR and First Aid
Passed physical
Passed background check
Passed MALA
References
References available upon request.
Timeline
House Manager
OakBrook Senior Living
04.2023 - 08.2024
Home Health Aide
OakBrook Senior Living
05.2021 - 04.2023
Owner
Precision Home Cleaning
10.2003 - 04.2021
Certification - Word Processing
Dorsey Business School
Certification/diploma - Phlebotomy
Phlebotomy Education, Inc.
Some College (No Degree) - Pre-Physical Therapy
Northern Michigan University
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