Michelle McGarity
Hampton Bays,NY
Summary
Accomplished Reverse Mortgage Loan Officer with a proven track record at Finance of America, adept in document preparation and client relationship building. Excelled in refining loan processes, enhancing customer satisfaction, and mentoring team members. Recognized for exceptional problem-solving abilities and commitment to regulatory compliance, significantly contributing to increased referral business.
Overview
14
14
years of professional experience
Work History
Reverse Mortgage Loan Officer
Finance of America
04.2023 - Current
- Managed a diverse portfolio of clients, tailoring each strategy based on individual financial needs and goals.
- Conducted comprehensive financial analyses to accurately assess borrower eligibility for reverse mortgage loans.
- Collaborated effectively with underwriters, processors, and other team members to ensure timely loan closings.
- Maintained strict adherence to regulatory guidelines, minimizing risk and ensuring compliance with all lending policies.
- Proactively sought out opportunities for continuous improvement within the organization''s reverse mortgage processes.
- Mentored junior loan officers, sharing best practices for client relationship management and successful loan origination techniques.
- Resolved complex loan issues by applying industry knowledge and problem-solving skills to find solutions.
- Assisted in developing tailored marketing strategies that resulted in increased awareness of available reverse mortgage products.
Reverse Mortgage Loan Officer
American Advisors Group
04.2014 - 04.2023
- Managed a diverse portfolio of clients, tailoring each strategy based on individual financial needs and goals.
- Conducted comprehensive financial analyses to accurately assess borrower eligibility for reverse mortgage loans.
- Collaborated effectively with underwriters, processors, and other team members to ensure timely loan closings.
- Maintained strict adherence to regulatory guidelines, minimizing risk and ensuring compliance with all lending policies.
- Provided exceptional customer service throughout the entire loan process, consistently receiving positive feedback from clients.
- Mentored junior loan officers, sharing best practices for client relationship management and successful loan origination techniques.
- Resolved complex loan issues by applying industry knowledge and problem-solving skills to find solutions.
Reverse Mortgage Loan Officer
AMB Mortgage
06.2011 - 02.2012
- Managed a diverse portfolio of clients, tailoring each strategy based on individual financial needs and goals.
- Conducted comprehensive financial analyses to accurately assess borrower eligibility for reverse mortgage loans.
- Collaborated effectively with underwriters, processors, and other team members to ensure timely loan closings.
- Provided exceptional customer service throughout the entire loan process, consistently receiving positive feedback from clients.
- Developed strong relationships with clients, resulting in increased referral business and repeat customers.
- Delivered informative presentations at community events to educate potential borrowers about reverse mortgage options.
Education
No Degree - Psychology
Stony Brook University
Stony Brook New YorkSkills
- Document preparation
- Pipeline management
- Loan origination
- Referral generation
- Teamwork and collaboration
- Problem-solving abilities
- Team collaboration
- Customer service-focused
- Client relationship building
Timeline
Reverse Mortgage Loan Officer
Finance of America
04.2023 - Current
Reverse Mortgage Loan Officer
American Advisors Group
04.2014 - 04.2023
Reverse Mortgage Loan Officer
AMB Mortgage
06.2011 - 02.2012
No Degree - Psychology
Stony Brook University
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