Michelle Holaday
Louisville,KY
Summary
I am dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments. I am also an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Team Member
Haymarket
Louisville, KY
07.2023 - Current
- I unloaded trucks
- Stock shelves with products that came in or put backstock items out.
- Helped up front to ring customers up
- Assisted in maintaining a clean and organized sales floor, promoting a positive shopping experience.
- Assisted customers with product inquiries by sharing knowledge of grocery items and their locations.
Assistant Grocery Manager
Fresh Market
Louisville, KY
12.2022 - 06.2023
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Supervisor
Petsmart
Louisville, KY
08.2021 - 12.2022
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Vet Tech
Des Moines Area Community College
Des Moines, IowaSkills
- Responsible
- Organized
- Leadership
- Communication
- Customer Service
- Attention to detail
- Flexibility
- Teamwork
Timeline
Sales Team Member
Haymarket
07.2023 - Current
Assistant Grocery Manager
Fresh Market
12.2022 - 06.2023
Supervisor
Petsmart
08.2021 - 12.2022
Vet Tech
Des Moines Area Community College