MICHELLE MCGOVERN
Philadelphia,PA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Technical Director of the Echo Lab
Hospital of the University of Pennsylvania
01.2019 - Current
- Manage daily operations of Cardiac echo lab.
- Highly knowledgeable in various modalities of Adult Echocardiography
- Liaison between administration and clinical staff
- Effective role model, contributing to education, training, development and positive morale of sonographers.
- Work consistently on process improvement and innovative ways to improve workflow as well as patient care while keeping up to date with best practice and guidelines set by American Society of Echo
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
Penn Medicine
06.2018 - 01.2019
- Epic/Cupid educator for health system
- Responsible for testing and giving input on cardiology build cardiology EMR system EPIC.
- Responsible for holding classes and one on one sessions to educate all Physicians, nurses, technicians and sonographers Penn health system.
- Responsible to assist with implementation and troubleshooting during go live as well helping with developing new workflow processes to help better utilize this system while providing seamless patient care.
LEAD CARDIAC SONOGRAPHER
Pennsylvania Hospital
04.2015 - 01.2019
- Perform echocardiograms to evaluate different aspects of heart, such as chamber size, valve function and blood flow; set up and operate Seimans 2000, Phillips IE33 and Phillips EPIQ 7
- Conduct full 2D MMode and Doppler exams and Stress Echocardiograms; Assist with transesophegeal echocardiograms in echo lab, cath lab and EP lab
- Perform bubble studies and 3D echo.
- Initiated and helped set up Shared Governance for echo lab where staff can get together and discuss areas of improvement and action plans on how to fix them.
CARDIAC SONOGRAPHER
Abington Memorial Hospital
04.2007 - 04.2015
- Perform echocardiograms to evaluate different aspects of heart, such as chamber size, valve function and blood flow; set-up and operate Phillips 5500, IE33 and EPIQ machines.
- Conduct full 2D MMode and Doppler exams and Stress Echocardiograms; assist with transesophageal echocardiograms in echo lab, cath lab and operating room.
- Perform contrast echoes and bubble studies.
- Facilitate training and guidance of students and new hires.
- Assist with maintaining, scheduling and organizing patient load; ensure patient needs are consistently met.
- Assist in LVAD procedures and in conducting Cardiac Resynchronization Therapy.
- Played key role in start-up and training for TAVR program.
- Completed course in 3D echo in Tampa and 3D program in-house.
CARDIAC SONOGRAPHER
STAT Resources
10.2006 - 04.2007
- Performed set-up and implementation of 2D MMode and Doppler exams, and stress echocardiographs, while traveling to various facilities
- Utilized host of echo equipment at various facilities that included Einstein, Cooper Cardiovascular Consultants of Philadelphia, and Regional Internal Medicine Associates.
Education
Master of Science - Healthcare Administration
DREXEL UNIVERSITY
Philadelphia06.2025
Bachelor of Science - Echocardiography
OREGON INSTITUTE OF TECHNOLOGY
Oregon, OH06.2022
Phillips - undefined
Sanford Brown Institute
Trevose, PA2007
Skills
- Technical Guidance
- Schedule Coordination
- Technical Process Improvement
- Active Listening
- Client Relationship Management
- Implementation Oversight
- Operational Efficiency
- Maintenance Programs
- Learning Strategies
- Equipment Demonstration
- Providing Feedback
- Talent Recruitment
- Positive Reinforcement Strategies
- Team Leadership
Accomplishments
- Started multiple process improvement initiatives to help the lab work more efficiently while having time to perform high quality echocardiograms
- Helped implement the call program for sonographers
- Assisted with the opening of new Echo Labs at HUP Cedar and The New Patient pavilion.
- Started sonographer administration of UEA’s as well as IV certification to improve workflow.
- Presented for on a Virtual webinar on cardio oncology and the benefits of UEA
- Presented at the ASE in 2019 on Low flow Low Gradient AS
- Presented at the CVI conference in 2023 on UEA's.
- Presented at the Supervisor summit in 2023 on Employee Retention.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Technical Director of the Echo Lab
Hospital of the University of Pennsylvania
01.2019 - Current
Penn Medicine
06.2018 - 01.2019
LEAD CARDIAC SONOGRAPHER
Pennsylvania Hospital
04.2015 - 01.2019
CARDIAC SONOGRAPHER
Abington Memorial Hospital
04.2007 - 04.2015
CARDIAC SONOGRAPHER
STAT Resources
10.2006 - 04.2007
Master of Science - Healthcare Administration
DREXEL UNIVERSITY
Bachelor of Science - Echocardiography
OREGON INSTITUTE OF TECHNOLOGY
Phillips - undefined
Sanford Brown Institute
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