Michelle McGraw
Wynne,AR
Summary
Dynamic professional with a proven track record at Pink Ink Screen Printing, excelling in production coordination and client interaction. Demonstrated ability to enhance team collaboration and improve efficiency through effective communication and time management. Skilled in multitasking and problem-solving, ensuring project completion and customer satisfaction with solid knowledgeable background in supporting production teams through effective coordination and logistical planning. Proven track record in ensuring smooth operations on set and contributing to successful production outcomes. Demonstrated ability to manage time-sensitive tasks and facilitate clear communication among team members.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
Work History
Sales/Production Assistant
Pink Ink Screen Printing
08.2023 - 03.2025
- Assisted in setting up production equipment for efficient workflow.
- Supported production team by organizing materials and supplies.
- Maintained cleanliness in production area to ensure safety and efficiency.
- Improved team coordination by effectively communicating production schedules.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service / Logistics / Payroll
Centoco Manufacturing
10.2013 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Office Clerk / Closing Manager
Hays Food Town
04.2012 - 10.2013
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Collaborated with the accounting team to ensure accurate month-end closings and reconciliations were completed on time.
Logistics Coordinator /Retail Order Processor
Specialty Rice Inc
10.2008 - 03.2012
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Assisted customers with inquiries regarding their orders, providing exceptional service that led to repeat business.
Education
Marketing
Arkansas State University
Jonesboro, ARSkills
- Production coordination
- Time management
- Communication skills
- Team collaboration
- Attention to detail
- Problem solving
- Multitasking ability
- Deadline adherence
- Client interaction
- Data entry
- Administrative support
- Document preparation
- Event planning
- Customer relations
- Meeting deadlines
- Telephone etiquette
Timeline
Sales/Production Assistant
Pink Ink Screen Printing
08.2023 - 03.2025
Customer Service / Logistics / Payroll
Centoco Manufacturing
10.2013 - 05.2023
Office Clerk / Closing Manager
Hays Food Town
04.2012 - 10.2013
Logistics Coordinator /Retail Order Processor
Specialty Rice Inc
10.2008 - 03.2012
Marketing
Arkansas State University
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