Michelle McKay
Kannapolis,NC
Summary
Experienced with coordinating complex logistics operations to ensure smooth supply chain management. Utilizes strategic planning and problem-solving skills to improve efficiency and reduce costs. Track record of fostering strong relationships with vendors and clients to maintain seamless operations.
Overview
15
15
years of professional experience
Work History
Patient Logistics Coordinator
Atrium Healthcare
10.2020 - Current
- Arrange hospital admissions for patients according to their care needs
- Operate office equipment, such as voice mail messaging systems, spreadsheets, transmitting correspondence or medical records by mail, e-mail, or fax and updating the er after every transaction
Cargo/Office Manager
Air General
10.2019 - Current
- To ensure the safety and security of all freight being loaded beneath the plane
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Package Handler
FedEx
02.2019 - 10.2020
- Obtain, move, and sort products, materials, containers, and orders
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
Aircraft Fueler
Menzies Aviation
08.2018 - 10.2019
- Training new hires on truck and ramp procedures- OJT Trainer
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Fueled airline equipment according to exact work orders.
- Completed documentation for work completed and fuel transferred or materials used.
Laundry Attendant
Laundry Day Inc.
08.2016 - 08.2018
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Registrar Assistant
Miller-Motte College
02.2017 - 11.2017
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Compile, copy, sort, and file records of office activities, business transactions, and other activities
Caregiver
Home Instead Senior Care
08.2014 - 10.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Environmental Technician
Fayetteville Parks & Recreation
07.2015 - 06.2016
- Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
- Participated in regular safety meetings to promote a culture of environmental stewardship and workplace safety within the organization.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
Bed Coordinator/Administrative Associate
UNC Healthcare
08.2010 - 08.2014
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Education
Emergency Medical Technician - Certificate
Baker College
Clinton Township, MI03.2010
High School Diploma -
Randolph Henry High School
Charlotte Court House, VA06-1992
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
Timeline
Patient Logistics Coordinator
Atrium Healthcare
10.2020 - Current
Cargo/Office Manager
Air General
10.2019 - Current
Package Handler
FedEx
02.2019 - 10.2020
Aircraft Fueler
Menzies Aviation
08.2018 - 10.2019
Registrar Assistant
Miller-Motte College
02.2017 - 11.2017
Laundry Attendant
Laundry Day Inc.
08.2016 - 08.2018
Environmental Technician
Fayetteville Parks & Recreation
07.2015 - 06.2016
Caregiver
Home Instead Senior Care
08.2014 - 10.2017
Bed Coordinator/Administrative Associate
UNC Healthcare
08.2010 - 08.2014
Emergency Medical Technician - Certificate
Baker College
High School Diploma -
Randolph Henry High School
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