Michelle Mckinney
Medical Billing
Peoria,IL
Summary
Diverse background in the medical field with valuable experience and expertise gained through various positions. Comprehensive understanding of the industry from clinical to administrative roles. Strong communication skills, attention to detail, and ability to work well under pressure consistently contribute to team success. Passionate about providing quality care and improving patient outcomes, dedicated to making a positive impact in the medical field.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Medical Billing Consultant
GHR Revenue recycle
01.2021 - Current
- Prioritize getting pre-authorizations for out patient test, medication, DME
- Collaborated with insurance companies to provide clinical documentation online.
- Schedule test for external outpatient test after obtaining authorization
- Work closely with providers if test was denied to notify them of time frame to complete a peer to peer review
Recruitment and Engagement Coordinator
Home Instead
08.2021 - 10.2021
- Company Overview: Hobson & Company, Inc
- (d.b.a
- An independently owned and operated Home Instead franchise)
- Reflect the core values of Hobson & Company, Inc
- (d.b.a
- An independently owned and operated Home Instead franchise)
- Answer each employment inquiry in a friendly, professional and knowledgeable manner
- Manage recruitment ads and post positions as necessary
- Check in frequently with leads within the applicant tracking system
- Schedule and conduct applicant interviews in an efficient and professional manner
- Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers
- Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents
- Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead Standards and additional optional training
- Hobson & Company, Inc
- (d.b.a
- An independently owned and operated Home Instead franchise)
Life Enrichment Coordinator
Bickford Senior Living
06.2020 - 11.2020
- Plan and lead/ensure varied life enrichment activities
- Know the unique interests of residents and encourage/assist them to participate in activities
- Plan and ensure appropriate outside entertainers and community outings
- Coordinate/provide resident transportation
- Coordinate an effective volunteer program
- Create calendars, newsletters and blogs
- Ensure an effective activity program which enhances positive resident outcomes
- Incorporate opportunities to create small, but memorable, experiences for residents
Dementia Care Coordinator / Assisted Living Manager
LIBERTY VILLAGE OF PEORIA
08.2019 - 06.2020
- For recruiting, selecting, and interviewing all employees under my supervision
- Hire, train, supervise, discipline and/or terminate all employees under my supervision
- Process payroll for all staff as assigned
- Screen prospective residents, serve as a member of Admissions Committee for admission of residents to Garden Court / Assisted Living
- Act as liaison between the facility and resident/family members
- Serve as a member of Interdisciplinary Team
- Completed assigned Observations, Progress Notes, MDS Sections, and Care Plans
- Coordinated Activity, Behavioral Programs, and ADL programs
- Ensure that the social needs of the residents and family members have been met
- Coordinated volunteers and community integrations
- Rounded with doctors, took notes to update families of any change in care
- Gave any new medication orders to nurse to be filled
- Supervised CNA and nurses charting and med pass through the Matrix system
- Was on call 24/7 available for nursing staff, families, and providers
- Met with residents to make sure all their needs were being met
- Gave tours of the entire campus Independent living, Assisted Living, and Skilled care
- Completed move in contracts and collected insurance cards, ID, and payments or deposits
- Assisted families in completing of POLST or DNR forms
- Conduced monthly in-service to keep nursing staff updated on policy and procedures
- Initial point of contact for staffing related decisions
- Resolved employee relations issues including disciplinary action, employee conflicts and conducts internal investigations
Referral Specialist
OSF HealthCare
02.2016 - 08.2019
- Prioritize getting pre-authorizations for out patient test
- Work closely with insurance companies providing clinical documentation online to insurance companies or calling insurance companies and providing clinical reasons to the RN clinical reviewer as to why the test were necessary for patient
- Schedule test for external outpatient test after obtaining authorization
- Work closely with providers if test was denied to notify them of time frame to complete a peer to peer review
- Receive incoming call for ref center and disburse to where they needed to go
Certified Nursing Assistant
Kindred Healthcare
12.2013 - 05.2015
- Assists professional nursing personnel in providing patient care in assigned area
- Assist patients with activities of daily living, provides for personal care, emotional support and performed more complex clinical skills under the direction of professional nursing personnel
- Assist residents with activities of daily living, including bathing, dressing, grooming and toileting
- Chart all work in Epic
- Take vitals, blood sugars and any other care needed
Certified Nursing Assistant
Bickford Assisted Living
02.2012 - 12.2013
- Assist residents with activities of daily living, including bathing, dressing, grooming and toileting
- Effectively interact with residents with dementia
- Provide dining services for residents
- Provide routine housekeeping and laundry services
- Participate in resident activities
- Incorporate opportunities to create small, but memorable, experiences for residents
Hospice Aide
Hospice Compasses
05.2011 - 02.2012
- Communicated and track changes to reflect assigned duties set by the RN while working with the entire Inter-Disciplinary Team
- Provided patients the attention needed to create a sanitary and orderly environment
- Assisted with personal care including bathing, nail and skin care, oral hygiene, and toileting
- Communicated identified needs and potential solutions to the interdisciplinary team
- Take vital signs
- Participated in staff meetings, educational programs and community events
- Took inventory of medical supplies and ordered them as needed
- Maintained medical charts
Education
General Studies -
Illinois Central College
Peoria, ILSkills
Leadership
Healthcare management
Recruiting
Employee orientation
Employee evaluation
Conflict management
Marketing
Payroll
Social work
Contract management
Project planning
Fundraising
MDS
Care plans
Medical coding
Insurance verification
EMR systems
Medical scheduling
Billing
ATS
Talent Acquisition
Epic
Taleo
HR Sourcing
Interviewing
Hospice Care
Dementia Care
Human Resources Management
Management
Event Planning
Workday
Certification
CNA, 01/01/03, 05/01/15
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
Daisy Award, 02/01/10, Received award from Proctor Hospital for excellence patient care.
Assessments
- Administrator, Highly Proficient, 08/01/20
- Personality and problem-solving skills, Highly Proficient, 09/01/20
- Work style: Conscientiousness, Highly Proficient, 09/01/20
- Work style: Reliability, Highly Proficient, 12/01/20
- Administrative support professional fit, Highly Proficient, 08/01/20
- Active listening, Highly Proficient, 11/01/20
- Remote fit, Highly Proficient, 07/01/21
Accomplishments
Daisy award from Proctor Hospital
Timeline
Recruitment and Engagement Coordinator
Home Instead
08.2021 - 10.2021
Medical Billing Consultant
GHR Revenue recycle
01.2021 - Current
Life Enrichment Coordinator
Bickford Senior Living
06.2020 - 11.2020
Dementia Care Coordinator / Assisted Living Manager
LIBERTY VILLAGE OF PEORIA
08.2019 - 06.2020
Referral Specialist
OSF HealthCare
02.2016 - 08.2019
Certified Nursing Assistant
Kindred Healthcare
12.2013 - 05.2015
Certified Nursing Assistant
Bickford Assisted Living
02.2012 - 12.2013
Hospice Aide
Hospice Compasses
05.2011 - 02.2012
General Studies -
Illinois Central College