Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Mclaurin

Mankato,MN

Summary

Dynamic and results-driven professional with extensive experience at FedEx, excelling in package handling and shipping operations. Proven ability to enhance workflow efficiency and maintain safety standards while managing high volumes of shipments. Skilled in material transport and team collaboration, consistently achieving operational targets and improving customer satisfaction.

Overview

2026
2026
years of professional experience

Work History

Package Handler

FedEx
  • Operated material handling equipment to efficiently sort and transport packages within facility.
  • Maintained accurate inventory records to ensure timely delivery of shipments.
  • Collaborated with team members to achieve daily operational targets and improve workflow efficiency.
  • Loaded and unloaded packages, adhering to safety protocols and minimizing damage during handling.
  • Assisted in training new employees on standard operating procedures and best practices for package handling.
  • Conducted routine inspections of equipment to ensure optimal functionality and safety compliance.
  • Contributed to environmental goals by efficiently sorting recyclable packaging materials from waste.
  • Reduced downtime, performing routine maintenance and troubleshooting on conveyor systems and sorting machinery.
  • Elevated customer service standards, promptly addressing inquiries about package status and resolving issues.
  • Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Warehouse Worker

Spherion Staffing
07.2024 - 06.2025
  • Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
  • Organized inventory and maintained accurate stock levels using warehouse management systems.
  • Assisted in loading and unloading shipments, ensuring timely processing of goods.
  • Conducted quality inspections on incoming and outgoing products to uphold standards.
  • Collaborated with team members to streamline order fulfillment processes for increased efficiency.
  • Maintained clean and safe work areas, adhering to health and safety regulations consistently.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Shipping and Receiving Clerk

Spherion Staffing
05.2024 - 06.2024
  • Processed incoming and outgoing shipments efficiently, ensuring accurate inventory tracking and documentation.
  • Operated forklifts and pallet jacks to facilitate safe loading and unloading of materials.
  • Maintained organized storage areas, optimizing space for improved access to inventory items.
  • Conducted quality checks on received goods, identifying discrepancies and notifying appropriate personnel for resolution.

IHSS Care Provider

IHSS In Home Support Services
10.2021 - 07.2023
  • Provided personalized care services to clients, ensuring safety and comfort in daily activities.
  • Assisted clients with personal hygiene tasks, promoting dignity and independence.
  • Administered medication as prescribed, maintaining accurate records of client health needs.
  • Collaborated with healthcare professionals to develop tailored care plans for diverse client needs.
  • Maintained clean and safe living environments, adhering to health and safety regulations.
  • Supported mobility by assisting clients with transfers and ambulation using proper techniques.
  • Monitored and documented changes in client conditions, reporting concerns promptly to supervisors.
  • Engaged clients in social activities, fostering emotional well-being and companionship through meaningful interactions.
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Assisted disabled clients to support independence and well-being.
  • Conducted regular assessments of client health status, identifying potential issues early on for prompt intervention.
  • Provided mobility assistance such as walking and regular exercising.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Promoted mental wellness by engaging clients in meaningful conversations and recreational activities suited to their interests.
  • Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Cashier

McDonald's
07.2015 - 03.2023
  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained cleanliness and organization of work area to ensure compliance with health standards.
  • Assisted in training new team members on cash handling procedures and customer service practices.
  • Resolved customer inquiries and complaints with professionalism to enhance satisfaction.
  • Collaborated with team members to meet peak service demands during busy hours.
  • Monitored cash drawer accuracy, making corrections as needed to maintain accountability.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Bradwell Institute
Hinesville, GA

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packaging
  • Adaptable to change
  • Loading and unloading
  • Stacking packages
  • Truck loading and unloading
  • Packing boxes
  • Workplace cleanliness
  • Sorting packages
  • Label reading
  • Fragile item handling
  • Shipping and receiving
  • Product packing
  • Order picking and processing
  • Pallet jack operation
  • Material stacking
  • Shipment tracking
  • Shipping documentation
  • Package pickup and delivery
  • Record keeping
  • Assembly and production
  • Materials handling and transport

Timeline

Warehouse Worker

Spherion Staffing
07.2024 - 06.2025

Shipping and Receiving Clerk

Spherion Staffing
05.2024 - 06.2024

IHSS Care Provider

IHSS In Home Support Services
10.2021 - 07.2023

Cashier

McDonald's
07.2015 - 03.2023

Package Handler

FedEx

Bradwell Institute

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Michelle Mclaurin