Michelle McLean
Detroit,MI
Summary
Seasoned nursing professional with excellent leadership, program management and administrative skills. Exemplary clinical skills and independent judgment. Offering 22 years' experience in the field of care management.
Overview
8
8
years of professional experience
Work History
Lead Care Manager
Fairmont Senior Living Northviille
11.2022 - 10.2023
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Maintained accurate records to ensure compliance with state regulations on documentation guidelines related to patient assessments or critical incidents reports.
- Kept team in compliance with government care management standards.
- Improved staff efficiency by providing thorough training and continuous support in daily tasks and responsibilities.
- Promoted a safe living environment through regular safety checks, maintenance requests, and incident reporting.
- Ensured the highest level of resident satisfaction with consistent communication, compassionate interactions, and timely responses to concerns.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained detailed records in compliance with agency standards and regulations.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
CNA
Medical Staffing Solutions
12.2020 - 11.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA
Botsford Commons Senior Community
05.2015 - 03.2020
Education
CNA Certificate - Nursing Assistance
Healthcare Solutions And Career Group
Detroit, MI03.2002
Skills
- Delegation Abilities
- Service planning
- Training skills
- ADL support
- Critical Thinking
- Patient Safety
- Certified in CPR/AED
- Employee Supervision
- HIPAA Guidelines
- CPR/AED
- Basic Life Support for Health Care Providers (BLS)
Timeline
Lead Care Manager
Fairmont Senior Living Northviille
11.2022 - 10.2023
CNA
Medical Staffing Solutions
12.2020 - 11.2022
CNA
Botsford Commons Senior Community
05.2015 - 03.2020
CNA Certificate - Nursing Assistance
Healthcare Solutions And Career Group
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