Michelle Medeiros
Danbury,CT
Summary
Dynamic and dedicated professional with experience I gain at Civita Care Center, excelling in customer service and front desk operations. Proven ability to maintain confidentiality while engaging clients and enhancing their experience. Strong organizational skills complemented by a friendly demeanor, ensuring a welcoming environment and efficient service delivery.
Overview
8
8
years of professional experience
Work History
Dietary Aide
Civita Care Center
04.2024 - Current
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Adjusted food preparation methods in accordance with residence diet.
- Kept all kitchen areas clean, tidy and free of hazards.
Receptionist
Civita Care Center
04.2022 - 04.2024
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients and visitors through telephone or postal mail.
- Provided clerical support to company employees by copying and filing documents.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Sales Associate
Aeropostale
09.2017 - 11.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Danbury High School
Danbury, CT06-2017
Skills
- Telephone skills
- Organization skills
- Greeting and seating clients
- Front desk operations
- Customer service
- Upselling
- Outgoing personality
- Friendly and outgoing
Timeline
Dietary Aide
Civita Care Center
04.2024 - Current
Receptionist
Civita Care Center
04.2022 - 04.2024
Sales Associate
Aeropostale
09.2017 - 11.2022
High School Diploma -
Danbury High School
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