Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michell Medina

Spring Hill,FL

Summary

Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

16
16
years of professional experience

Work History

Server/bartender

Monicals Pizza
01.2019 - 03.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Laborer

Weaver Popcorn
11.2019 - 12.2020
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Observed site safety rules to maximize protections for team members and equipment.

Server

Jedis Family Restaurant
04.2012 - 07.2018
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Mingling
06.2006 - 01.2012
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

No Degree - Psychology

Indiana University Northwest
Gary, IN
01.2002

High School Diploma -

Portage High School
Portage, IN
09.1991

Skills

  • Special Dietary Requirements
  • Food and Beverage Pairings
  • Food Preparation and Safety
  • Guest Relations Management
  • High-Volume Dining
  • Stocking and Replenishing
  • Cash Handling
  • Menu Planning

Accomplishments

  • Supervised team of 10 staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Timeline

Laborer

Weaver Popcorn
11.2019 - 12.2020

Server/bartender

Monicals Pizza
01.2019 - 03.2022

Server

Jedis Family Restaurant
04.2012 - 07.2018

Server

Mingling
06.2006 - 01.2012

No Degree - Psychology

Indiana University Northwest

High School Diploma -

Portage High School

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Michell Medina