Michelle Medina Torres
Aberdeen,MD
Summary
Dynamic and adaptable professional with a proven track record at Amazon, excelling in fast-paced environments. Skilled in shipping procedures and fostering teamwork, I significantly reduced shipping errors and enhanced productivity. My adeptness at quality control and collaborative spirit have consistently elevated operational standards, demonstrating a commitment to excellence and efficiency.
Overview
6
6
years of professional experience
Work History
Fulfillment Center Associate
Amazon
11.2021 - Current
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Contributed to quality assurance measures by inspecting products for damage or defects prior to packaging, minimizing customer complaints related to product quality.
- Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
- Assisted in training new hires on company procedures, fostering a supportive learning atmosphere that helped improve productivity levels.
- Supported inventory control efforts by conducting regular cycle counts, identifying discrepancies, and rectifying issues promptly.
- Demonstrated strong attention to detail when handling customer returns or exchanges, ensuring accurate processing and swift resolution of issues to maintain high levels of client satisfaction.
Childcare Provider
Mountain Christian Church
08.2020 - 11.2022
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
Custodial Worker
Alliance LLC
05.2018 - 12.2019
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
- Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
Education
Harford Community College
Bel Air, MDFallston High School
Fallston, MDSkills
- Adaptable to change
- Quick Learner
- Dependable and reliable
- Decision-Making
- Warehouse Safety
- Cycle counting
- Returns processing
- Order Picking
- Teamwork and Collaboration
- Equipment Operation
- Customer Service
- Organization and Categorization
- Critical Thinking
- Motivated Team Player
- Inventory Audits
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Center Associate
Amazon
11.2021 - Current
Childcare Provider
Mountain Christian Church
08.2020 - 11.2022
Custodial Worker
Alliance LLC
05.2018 - 12.2019
Harford Community College
Fallston High School