Michelle Medrano
Hereford,TX
Summary
Precise quality assurance inspector with a distinguished understanding of detail-oriented inspections and commitment to high standards. Successful at staying focused after long hours of inspections and detailed recordkeeping. .
Proficient quality assurance inspector with a keen eye for detail and a strong commitment to ensuring product quality and compliance with standards. Skilled in conducting thorough inspections, identifying defects, and implementing corrective actions to maintain high-quality standards.
Overview
9
9
years of professional experience
1998
1998
years of post-secondary education
Work History
Lead Quality Assurance Inspector
Caviness Beef Packers
Hereford, Tx
01.2021 - Current
- Inspected beef products for quality standards and compliance with safety regulations.
- Conducted routine audits of processing equipment to ensure proper functionality.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Trained new inspectors on quality control procedures and safety protocols.
- Monitored sanitation practices to maintain a clean and safe work environment.
- Assisted in developing improved inspection processes to enhance product quality.
- Reported findings to management for continuous improvement of quality standards.
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Performed visual inspections of products to ensure product quality.
- Trained new employees in the use of inspection equipment and techniques.
- Monitored production operations to identify potential problems with quality assurance.
- Documented non-conforming items found during inspections according to established guidelines.
- Ensured that all safety regulations were followed during inspections and tests.
- Collaborated with other departments within the organization, including engineering, manufacturing, sales, in order to resolve any issues related to product quality.
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Reported repeat issues to supervisors and diagnosed source.
- Provided feedback to management on process improvements needed in order to meet customer requirements.
- Conducted tests on components and finished products to verify conformance to specifications.
- Analyzed rejected materials and determined root cause of failure or defect.
- Investigated customer complaints regarding product quality issues.
- Sorted finished products into piles depending on quality statuses.
- Developed standard operating procedures for quality control processes.
- Designed and followed detailed inspection schedules.
- Recommended changes in methods or procedures used during the production process when necessary.
- Used specialized tools to take precise measurements of various aspects of samples.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Prepared reports summarizing findings from inspections and testing activities.
Lead Production Operator
Merrick Pet Care
Hereford, Texas
04.2021 - 08.2021
- Operated production machinery to ensure efficient processing of pet food products.
- Monitored production lines for quality control and adhered to safety standards.
- Trained new team members on equipment operation and safety protocols.
- Conducted regular maintenance checks on machinery to prevent downtime.
- Documented production activities and reported any discrepancies to management.
- Ensured compliance with company policies and industry regulations during operations.
- Assisted in optimizing production processes to enhance efficiency and reduce waste.
- Ensured production quality by conducting regular inspections throughout the process.
- Created detailed reports documenting machine downtime, repairs, and preventive maintenance activities.
- Trained new employees on proper operating procedures for all machinery used in the production process.
- Implemented safety protocols and ensured that all workers followed them at all times.
- Verified accuracy of finished products according to established standards before packaging for shipment.
- Performed daily maintenance and troubleshooting on production machines to ensure optimal performance.
- Evaluated employee performance regularly and provided feedback on areas needing improvement.
- Assigned tasks based on individual skill sets and abilities while ensuring fair distribution of workload among team members.
- Enforced company policies in accordance with local laws, regulations, and industry standards.
- Maintained inventory levels of raw materials and notified purchasing department when additional supplies were needed.
- Resolved issues with equipment or materials quickly to minimize disruptions to operations.
- Monitored production processes and identified areas of improvement to maximize efficiency.
- Conducted regular meetings with staff members to discuss progress, address any concerns, and review safety protocols.
- Inspected finished products for quality and adherence to customer specifications.
- Loaded and unloaded items from machines, conveyors and conveyances.
- Used hands, arms and legs to physically handle and transport finished goods.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Produced quality products by palletizing, packaging and assembling finished items.
- Met or exceeded target for on-time customer shipments.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Separated products according to weight, grade and size of material to produce final product.
- Managed team of operators to ensure production goals were met in a timely manner.
Lead Quality Assurance Inspector
Caviness Beef Packers
Hereford, Texas
09.2020 - 04.2021
- Inspected beef products for quality standards and compliance with safety regulations.
- Conducted routine audits of processing equipment to ensure proper functionality.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Trained new inspectors on quality control procedures and safety protocols.
- Monitored sanitation practices to maintain a clean and safe work environment.
- Assisted in developing improved inspection processes to enhance product quality.
- Reported findings to management for continuous improvement of quality standards.
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Performed visual inspections of products to ensure product quality.
- Trained new employees in the use of inspection equipment and techniques.
- Monitored production operations to identify potential problems with quality assurance.
- Documented non-conforming items found during inspections according to established guidelines.
- Ensured that all safety regulations were followed during inspections and tests.
- Collaborated with other departments within the organization, including engineering, manufacturing, sales, in order to resolve any issues related to product quality.
- Reported repeat issues to supervisors and diagnosed source.
- Provided feedback to management on process improvements needed in order to meet customer requirements.
- Conducted tests on components and finished products to verify conformance to specifications.
- Analyzed rejected materials and determined root cause of failure or defect.
- Participated in internal audits of manufacturing processes in order to identify areas needing improvement.
- Developed standard operating procedures for quality control processes.
- Evaluated supplier performance based on their ability to meet established standards for quality control.
- Recommended changes in methods or procedures used during the production process when necessary.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Documented nonconformities and recommended techniques for prompt resolution.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Inspected and repaired products to meet project expectations.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Positioned components, parts or materials for testing.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
- Learned new testing methods through continued education and research.
- Recommended essential corrective actions based on test results.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
Assistant Manager
Walmart
Hereford, Texas
06.2016 - 09.2020
- Managed daily operations and staff scheduling to ensure smooth workflow.
- Assisted in training new employees on company policies and procedures.
- Developed and maintained effective communication channels within the team.
- Coordinated team meetings to discuss project updates and performance goals.
- Implemented process improvements to enhance efficiency and productivity.
- Analyzed customer feedback to identify areas for service enhancement.
- Supported inventory management by tracking stock levels and ordering supplies.
- Facilitated conflict resolution among team members to foster a positive work environment.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented quality control measures to uphold company standards.
- Communicated regularly with customers to gain insights into their needs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Analyzed business performance data and forecasted business results for upper management.
Education
Clovis High School
Clovis, NMSkills
- Quality inspection
- Regulatory compliance
- Data analysis
- Process improvement
- Training and development
- Attention to detail
- Effective communication
- Problem solving
- Documentation skills
- Audit procedures
- Customer feedback
- Safety trained
- Preventive measures
- Visual inspection
- Quality management
- Error correction
- Documentation evaluation
- ISO standards
- Corrective actions
- QA planning
- Sampling methods
- Staff training
- Recordkeeping
- Issue escalation
- Training and mentorship
Timeline
Lead Production Operator
Merrick Pet Care
04.2021 - 08.2021
Lead Quality Assurance Inspector
Caviness Beef Packers
01.2021 - Current
Lead Quality Assurance Inspector
Caviness Beef Packers
09.2020 - 04.2021
Assistant Manager
Walmart
06.2016 - 09.2020
Clovis High School