Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle Meehan

Summary

With over 19 years in fast-paced customer service and entertainment environments with exceptional communication and financial management skills,along with running my own house cleaning company for the past 13 years, I possess the necessary skills and experience for this position. I have successfully enhanced operational efficiency, leading to increased client satisfaction and repeat business. Proven ability to train and motivate teams while fostering strong client relations, ensuring tailored solutions that meet diverse needs.

Overview

19
19
years of professional experience

Work History

Owner

Michelle Meehan Housecleaning
03.2012 - Current

Owner/Operator of housecleaning business. Standard housecleaning duties. Bid jobs, schedule jobs, order supplies, stocking, inventory,and maintenance of equipment. Customized to tailor each clients needs.

  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Food Service Associate/Restaurant Cashier

Pine Street Burgers
05.2016 - Current
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained a clean and organized work environment for optimal food prep efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Enhanced customer satisfaction by providing timely and efficient food service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Handled cash transactions with accuracy, balancing registers at the end of shifts.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted visitors, answered questions, and accepted payments.
  • Worked closely with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
  • Developed and maintained positive relationships with customers to enhance service.

Usher

Toyota Amphitheater
03.2006 - 11.2023
  • Greet patrons entering the venue to ascertain what each guest wanted or needed.
  • Politely assist guests to their seats.
  • Provided an elevated customer experience to generate a loyal clientele and provide a safe concert experience.
  • Directed ticket holders to seats and facility locations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.

Crew Leader

CJ Enterprise
09.2008 - 08.2017

Job responsibilities include but not limited to: New hire training, final cleaning inspection, ensuring billing/cleaning hours are met along with filling out and filing necessary paperwork for billing of clients.

Education

High School Diploma -

Nevada Union
Grass Valley, Ca
2005

Skills

  • Exceptional communication skills
  • Strong client relations
  • Strong organizational skills
  • Superior problem solving abilities
  • Proficient in cash management
  • Quick learner
  • Staff Management
  • Team Oversight
  • Verbal and Written Communication
  • Hiring and Staffing
  • Financial Management
  • Client Service
  • Project Estimating

References

Available upon request.

Timeline

Food Service Associate/Restaurant Cashier

Pine Street Burgers
05.2016 - Current

Owner

Michelle Meehan Housecleaning
03.2012 - Current

Crew Leader

CJ Enterprise
09.2008 - 08.2017

Usher

Toyota Amphitheater
03.2006 - 11.2023

High School Diploma -

Nevada Union
Michelle Meehan