Michelle Melcer
Bethlehem,PA
Summary
Detail-oriented professional with 25+ years of administrative experience possessing exceptional computer skills. Offering keen attention to detail and organizational skills with a high level of professionalism. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Administrative Assistant (Remote)
Rebecca Groller Photography
09.2017 - 05.2024
- Answer client communications and inquiries (e-mail, social media messages, Google texts and voicemails)
- Sending confirmations, reminders, questionnaires and follow-up emails
- Scheduling sessions via Iris and Session Software
- Invoicing clients via Square Software
- Compiling and maintaining accurate lists in Google Docs and Sheets
- Maintaining and updating Google calendar
- Maintaining Google Business Profile
- Maintaining Google Referrals
- Managing Wix Website
- Managing Facebook and Instagram Business Pages
- Scheduling daily posts to FB and IG
- Updating monthly totals
- Maintaining monthly mileage
- Managing and maintaining a loyalty and referral reward program
- Maintaining inventory system
- Sorting and cropping photos using Aftershoot and Lightroom Classic Programs
- Updating portfolio images
- Creating galleries and approving client orders in ShootProof
- Creating and ordering canvases, framed prints and photo books
- Designing photo books using Fundy Designer
- Creating newsletters in Wix, Iris and Flodesk
- Creating, updating and ordering marketing materials
- Designing Prep Guides/Brochures/Flyers
- Maintaining Quickbooks (minimally)
- Occasional help assisting with sessions, setting up for sessions, organizing studio, etc
- Acquiring location permits as needed.
Administrative Assistant (Remote)
Better Homes and Gardens Community Reality
02.2016 - 06.2016
- Managing and Maintaining Multiple Facebook Pages, YouTube, Instagram, Twitter, and Pinterest Accounts
- Managing a WordPress Blog
- Managing and Updating Real Estate Listings in Zillow, Trend, and Realtor.com
- Compiling and Maintaining accurate lists in Google Docs
- Designing PowerPoint Presentations
- Designing Brochures and Flyers through company database.
Correctional Officer
Montgomery County Correctional Facility
03.2005 - 07.2015
- Insures maintenance of security and daily activity
- Supervises and controls planned activities, movements of inmates
- Controls all inmate movements
- Composes reports, as required
- Operates and controls security equipment, gates, locks, communication
- Monitors security equipment, closed circuit monitors, communications and alarm systems
- Involved with inmate disciplinary regulations and procedures
- Responds to emergencies
- Escorts inmates
- Searches for contraband
- Maintains order
- Prevents escape
- Observes, Monitors, and Strip Searches visits
- CPR and First Aid certified
- Trained and Certified to carry OC
- Trained and Qualified (yearly) in use of firearms
- Schedules and Coordinates Activities
- Designing and performing weekly updates on PowerPoint Presentation for Daily Roll Call.
Transportation and Escort Officer
Montgomery County Correctional Facility
- Transporting inmates outside the facility to hospital, doctor offices, etc
- Required and qualified to carry a firearm
- Operating a vehicle in an emergency situation
- Observe and prevent any escape attempts
- Oversee inmate in operating room and recovery room.
Task Officer
Montgomery County Correctional Facility
- Responsible for hiring inmates to work inside facility
- Responsible for weekly pay of inmates working inside facility
- Responsible for overseeing inmates work inside facility
- Prepares documents/spreadsheets Medical Documentation Officer
- Communicates with Medical Department regarding specific medical needs of inmates
- Inputs all information into computer system
- Follows up on re-evaluations of specific medical needs of inmates
- Keeps accurate records of all Medical Devices (canes, crutches, walkers, wheelchairs, etc.) throughout facility.
Administrative Assistant/Physical Therapy Aide
PHOENIX Rehab
01.2003 - 01.2005
- Answering phones, scheduling appointments, verifying insurance coverage
- Transcribing dictations from Physical Therapists
- Managing front desk, ordering supplies, making charts
- Aiding the Physical Therapists with patient treatment/exercises
- Closing and Opening Facility
- Scheduling meetings and events for Physical Therapists.
Education
High School Diploma -
Perkiomen Valley High School
Graterford, PA06.2000
Skills
- MacOS and Windows
- Microsoft Office & Google Suite
- Social Media
- Transcription/Typing
- Scheduling/Calendaring
- Event Planning
- Email platforms
- Data Entry
- Communication skills
- Time Management
- Professionalism
- Multitasking
- Customer Service
Additional Information
2nd Vice President of PTA at Elementary School
Timeline
Administrative Assistant (Remote)
Rebecca Groller Photography
09.2017 - 05.2024
Administrative Assistant (Remote)
Better Homes and Gardens Community Reality
02.2016 - 06.2016
Correctional Officer
Montgomery County Correctional Facility
03.2005 - 07.2015
Administrative Assistant/Physical Therapy Aide
PHOENIX Rehab
01.2003 - 01.2005
Transportation and Escort Officer
Montgomery County Correctional Facility
Task Officer
Montgomery County Correctional Facility
High School Diploma -
Perkiomen Valley High School
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