Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Quote
Timeline
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Michelle Mendall

Michelle Mendall

Woonsocket,RI

Summary

Outgoing Direct Care Worker experienced with patients with disabilities and severe ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

Overview

5
5

Years of Medical Experience

8
8
Certification
6
6

Year of Child Development Experience

Work History

Caregiver

Forgaty Center; Personal Choice Program
Woonsocket, RI
12.2018 - 02.2023
  • Assisted elderly client with activities of daily living such as bathing, dressing and grooming.
  • Transported clients to doctor appointments and other errands.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Organized oral medications for clients following dosage and schedule requirements.

Marketing Representative - Freelance

Dangelo Property Care (landscape company)
Beaufort, SC
01.2018 - 12.2018
  • Created content for social media campaigns, websites, and other digital platforms to increase brand recognition.
  • Conducted market research to identify customer needs and preferences.
  • Monitored competitor activities in the marketplace to stay ahead of industry trends.
  • Built strong relationships with customers through email outreach and personal interactions.
  • Maintained a library of images, logos, videos, audio files for use in marketing efforts.

Courier

T-Force Critical
Sharon, MA
06.2016 - 12.2017
  • Coordinated parcel delivery using strong time management skills.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Hired (special training) by Andrew's Pharmacy in Wellesley Massachusetts to deliver prescription medication to assisted living facilities (directly to clients) and memory care units (directly to nurses)
  • TSA clearance for airport deliveries.
  • Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Tracked delivery records with manifests using smartphones for customer signatures.

Site Coordinator

Connecting for Children and Families
Woonsocket, RI
06.2010 - 06.2016
  • Supervised four or more teachers (assistant teachers, volunteers, and substitute teachers)
  • Managed a building with a four-star, Bright Star rating
  • Organized group activities, field trips, fundraisers, and community service
  • Organized and managed logistics for multiple events including outreach, budget planning and showcases
  • Assisted in developing and implementing lesson plans to meet the individual needs of each child.
  • Maintained daily records of activities, behaviors, medication
  • Observed children's behavior and development, communicate information with parents.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Provided educational and developmental activities for children aged 5-11 years old in accordance with curriculum standards.
  • Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
  • Utilized positive reinforcement techniques to motivate and encourage children's learning.
  • Directed and supervised team of 3 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Education

Associates in Psychology -

University of Phoenix
12.2012

Skills

  • Communication
  • Critical thinking
  • Empathy
  • Multitasking
  • Prioritizing
  • Problem-solving
  • Dependability
  • Teamwork
  • Leadership
  • Adaptability
  • Chronic Disease Management
  • Incident Reporting
  • Compassionate Client Care
  • HIPAA Compliance
  • Behavioral Management
  • Documentation
  • Records Management
  • First Aid and Safety

Certification

03/01/2023 to 10/30/2023

  • ICD-10
  • Critical Role of IT Support Staff in Healthcare, Johns Hopkins University
  • Health Information Technology Fundamentals, Johns Hopkins University
  • Operations and Patient Safety for Healthcare IT staff, Johns Hopkins University
  • Healthcare Data Security, Privacy, and Compliance (HIPPA), Johns Hopkins University
  • Oracle SQL Basics, Learn Quest
  • Professionalism in Allied Health Fundamentals, MedCerts
  • Medical Terminology and the Human Body Fundamentals, MedCerts

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Caregiver

Forgaty Center; Personal Choice Program
12.2018 - 02.2023

Marketing Representative - Freelance

Dangelo Property Care (landscape company)
01.2018 - 12.2018

Courier

T-Force Critical
06.2016 - 12.2017

Site Coordinator

Connecting for Children and Families
06.2010 - 06.2016

Associates in Psychology -

University of Phoenix
Michelle Mendall