Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Hi, I’m

Michelle Mendele

Oak Grove,MN

Summary

Compassionate caregiver with extensive experience at All Home Health Care, enhancing patient quality of life through personalized care and emotional support. Proven ability to reduce hospital readmissions by closely monitoring conditions and advocating for patient needs. Skilled in meal preparation and vital signs monitoring, fostering trust and satisfaction among clients.

Overview

6
years of professional experience

Work History

All Home Health Care

HHA
08.2022 - Current

Job overview

  • Assisted clients with daily living activities to enhance quality of life.
  • Provided companionship and emotional support to individuals in care.
  • Followed care plans accurately to ensure client needs were met consistently.
  • Documented patient progress and changes in condition for healthcare team review.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reduced hospital readmission rates by closely monitoring patients'' conditions at home and responding quickly to potential issues.
  • Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
  • Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
  • Collaborated with healthcare team members to develop personalized care plans that addressed individual patient needs.
  • Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.

Mrs. Kays Cleaning

Residential House Cleaner
08.2019 - 08.2022

Job overview

  • Performed detailed cleaning tasks in residential settings, ensuring high cleanliness standards and customer satisfaction.
  • Utilized specialized cleaning equipment and eco-friendly products to maintain safe and healthy environments.
  • Developed efficient cleaning schedules to optimize time management and workflow across multiple client homes.
  • Trained new team members on proper cleaning techniques and safety protocols, promoting a cohesive work environment.
  • Coordinated with clients to understand specific needs, tailoring services for personalized cleaning experiences.
  • Resolved client concerns promptly, enhancing overall satisfaction through effective communication and service adjustments.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
  • Sanitized apartments after move-out or prior to move-in.
  • Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.

Education

49ers
Hinckley, MN

Operators Engineer from Heavy Machine Operator

Minnesota School of Business
Elk River, MN

Associate Degree Of Science from Medical Assistant
11.2011

Coon Rapids High School
Coon Rapids, MN

High School Diploma from Diploma
06.2001

Skills

  • Laundry services
  • Bathing assistance
  • Meal preparation
  • Errands running
  • Housekeeping tasks
  • Personal hygiene assistance
  • Compassionate caregiving
  • Dressing and grooming
  • Vital signs monitoring
  • Emotional support
  • Patient advocacy
  • Behavioral management
  • Nutrition management
  • Recreational activities
  • Transportation provision
  • Documentation proficiency
  • Cognitive stimulation
  • Alzheimer's and dementia care
  • Verbal and written communication
  • Home safety assessments
  • Infection control practices
  • Fall prevention
  • Bedbound patient care

Accomplishments

I have passed the entrance exam for the 49ers to start my heavy machine operator apprenticeship. I am currently enrolled to start the class to gain my cdl endorsement in September.

Affiliations

The local 49ers union

Timeline

HHA

All Home Health Care
08.2022 - Current

Residential House Cleaner

Mrs. Kays Cleaning
08.2019 - 08.2022

49ers

Operators Engineer from Heavy Machine Operator

Minnesota School of Business

Associate Degree Of Science from Medical Assistant

Coon Rapids High School

High School Diploma from Diploma

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Michelle Mendele