Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle Metcalfe

Saint Paul,MN

Summary

Project manager with a background in graphic design, bringing a unique perspective by combining creative insight with strong project management skills. Skilled at leading teams, managing complex projects, and delivering high-quality results on time and on budget.

Overview

9
9
years of professional experience

Work History

Contract Project Manager

OptumRx
Eden Prairie, Minnesota
08.2025 - Current
  • Managed over 70 onboarding projects simultaneously, ensuring adherence to schedules.
  • Collaborated with creative, data, coding, and print teams to align requirements and maintain workflow.
  • Proofread member letters for accuracy, correcting client details as necessary.
  • Handled PHI securely while complying with stringent healthcare regulations.
  • Tracked project milestones, identified risks early, and adapted plans accordingly.
  • Maintained clear documentation and provided regular updates to leadership.

Creative Project Manager

SeaChange
Minneapolis, Minnesota
01.2024 - 06.2025
  • Directed full-cycle management of print and digital projects from initial concept to development, and production.
  • Crafted project plans with defined timelines, costs, milestone markers, and resource assignments.
  • Managed all day-to-day client communication and made sure expectations and deliverables stayed aligned.

Senior Project Manager

Peggy Lauritsen Design Group
Minneapolis, Minnesota
08.2022 - 12.2023
  • Led complex marketing projects while prioritizing client satisfaction and retention across multiple initiatives.
  • Collaborated with stakeholders to define project scope, objectives, timelines, budget, and deliverables.
  • Facilitated daily all-company stand-up meetings to ensure timely completion of tasks.
  • Cultivated strong relationships to enhance client trust and loyalty.

Graphic Designer/Project Manager

Story Stick Marketing
Saint Paul, Minnesota
02.2017 - 08.2022
  • Created innovative solutions for complex design challenges using diverse software tools to produce high-quality visuals.
  • Adapted design concepts across various media formats, including web, social media, print, and video.
  • Boosted online visibility by enhancing social media presence through strategic content and engagement.
  • Orchestrated global events and campaigns, effectively bridging language barriers and sourcing resources.

Education

Bachelor of Arts - Graphic Design

Creighton University
Omaha, NE
05-2016

Skills

  • Adobe Creative Suite
  • Microsoft Office Suite
  • Project planning and scheduling
  • Resource allocation
  • Workfront, Mondaycom, Asana, Zoho
  • Budgeting and cost estimation
  • QA and proofing
  • Vendor coordination
  • Prioritization
  • Problem solving
  • Conflict resolution
  • Clear communication
  • Self-starter

References

References available upon request.

Timeline

Contract Project Manager

OptumRx
08.2025 - Current

Creative Project Manager

SeaChange
01.2024 - 06.2025

Senior Project Manager

Peggy Lauritsen Design Group
08.2022 - 12.2023

Graphic Designer/Project Manager

Story Stick Marketing
02.2017 - 08.2022

Bachelor of Arts - Graphic Design

Creighton University