Michelle Mickalich
Baraga Maximum Prison
South Range,MI
9
years of professional experience
Dynamic kitchen professional with a proven track record at Baraga Maximum Prison, enhancing sanitation practices and improving kitchen efficiency. Skilled in waste disposal and inventory management, I excel in team collaboration and customer service, consistently delivering high-quality results while maintaining compliance with health standards.
Work History
Kitchen Steward
9 Months- Cleaned and sanitized kitchen equipment and work areas to maintain health standards.
- Assisted in food preparation by washing, peeling, and cutting vegetables as needed.
- Operated industrial dishwashers and maintained cleanliness of dishes and utensils.
- Sorted and disposed of waste according to recycling and sanitation guidelines.
- Monitored inventory levels of cleaning supplies, notifying management when restocking was necessary.
- Collaborated with kitchen staff to ensure efficient workflow during peak meal times.
- Implemented improved sanitation practices that enhanced overall kitchen efficiency.
- Maintained high standards of cleanliness in the kitchen, resulting in improved health and safety inspections.
- Managed waste disposal efficiently, complying with established environmental policies and regulations.
Waitress,cook,cashier
3 Years 6 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to streamline order delivery and improve food preparation efficiency.
- Managed cash register operations, handling transactions accurately and efficiently.
- Trained new team members on service protocols and menu knowledge, enhancing team performance.
- Implemented suggestions for menu improvements based on guest feedback, driving customer satisfaction.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Developed strong relationships with regular patrons, fostering loyalty and encouraging repeat business.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Maintained kitchen cleanliness and adhered to food safety standards.
- Collaborated with team members to streamline meal preparation processes.
- Trained new staff on proper cooking techniques and kitchen equipment usage.
- Monitored inventory levels, ensuring timely replenishment of supplies.
- Implemented efficient cooking methods, reducing preparation time without sacrificing quality.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Enhanced kitchen efficiency by streamlining prep work processes.
- Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced Type environment.
- Monitored food quality and presentation to maintain high standards.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Trained and supervised cooking staff to expertly meet daily needs.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Waitress,cook,cashier
5 Years- Demonstrated adaptability by quickly learning new menu items
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
High School Diploma
Skills
Waste disposal
Sanitation methods
Dishwashing
Cleaning proficiency
Food presentation
Chemical handling
Knife handling
Portion control
Storage arrangements
Cooking station setup
Organization
Food storage
Table setting
Allergen safety
Safety rules promotion
Bussing
Utensil handling
Sanitation expertise
Basic cooking
Cleaning
Customer assistance
Hospitality
Sanitation standards
Supply restocking
Basic housekeeping
Guest relations
Equipment inspection
Relationship building
Chemicals handling
New hire training
Health code compliance
Food safety
Sanitizing
Dishwasher management
Time management
Team player
Attention to detail
Work area maintenance
Teamwork and collaboration
Kitchen support
Organizational strengths
Quality control
Strong work ethic
Receiving and storing supplies
Customer service
Cleaning procedures
Safety awareness
Food safety protocols
Efficient nature
Kitchen equipment use
Equipment operation
Heavy lifting
Inventory management
Chemical use
Cleaning and sanitizing
Restocking skills
Table cleaning and arranging
Proactive and Self-motivated
Serving station monitoring
Positive attitude
Teamwork
Problem-solving abilities
Multitasking
Punctuality
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Customer service excellence
Team collaboration
Active listening
Effective communication
Kitchen safety
Adaptability and flexibility
Truck loading and unloading
Customer relations
Floor cleaning
Timeline
Kitchen Steward
Baraga Maximum Prison
02.2026 - CurrentRead More
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High School Diploma
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