MICHELLE MILLER
Midwest City
Summary
Demonstrated ability as an individual to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.
Overview
14
14
years of professional experience
Work History
Paraprofessional, Special Education
Cesar Chavez Elementary School
2023.08 - Current
- Supervised students during cooling-off time, monitoring behavior
- Worked one-on-one with students to reinforce learning of materials
- Demonstrated patience, compassion and empathy in various situations
- Provided positive and nurturing support while attending to students' physical, personal and emotional needs
- Tutored and assisted children individually and in small groups to reinforce learning concepts and promote academic progress
- Used computers and audio-visual aids to create strong presentations and lecture materials
- Promoted positive learning environment, making learning fun and helping children feel safe
- Developed and maintained positive relationships with students, promoting positive attitude toward learning
- Supervised students on school grounds and on field trips.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supervised students on field trips for safety and proper behavior in public settings.
HHA
Laura Lynn's Home Care
2023.04 - 2023.08
- Transported clients for medical and personal outings.
- Scheduled and coordinated medical appointments.
- Reduced hospital readmission rates by closely monitoring patients'' conditions at home and responding quickly to potential issues.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered medications accurately and on time, ensuring optimal treatment effectiveness.
- Assisted disabled clients to support independence and well-being.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
PARAPROFESSIONAL EDUCATOR (SPECIAL EDUCATION)
Western Heights ISD
2021.08 - 2023.05
- Supervised students during cooling-off time, monitoring behavior
- Worked one-on-one with students to reinforce learning of materials
- Demonstrated patience, compassion and empathy in various situations
- Provided positive and nurturing support while attending to students' physical, personal and emotional needs
- Tutored and assisted children individually and in small groups to reinforce learning concepts and promote academic progress
- Used computers and audio-visual aids to create strong presentations and lecture materials
- Promoted positive learning environment, making learning fun and helping children feel safe
- Developed and maintained positive relationships with students, promoting positive attitude toward learning
- Supervised students on school grounds and on field trips.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supervised students on field trips for safety and proper behavior in public settings.
TEACHER'S ASSISTANT
Urban League
2020.10 - 2020.12
- Helped to explain assignments and test instructions to boost student comprehension
- Accompanied teaching staff and students on school field trips to assist with supervision and logistics
- Encouraged student independence and academic achievement by exploring new concepts and activities
- Provided administrative support by photocopying class materials and organizing digital files
- Worked with students individually and in small groups, reinforcing skills
- Supported teacher by locating materials and handling clerical tasks.
PATIENT CARE TECHNICIAN
DaVita
2019.02 - 2020.08
- Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes
- Initiated and monitored dialysis per written policies and following standards of care
- Maintained chart and filed paperwork, facilitating clerical functions
- Collected data regarding patients' diseases, conditions and treatment plans
- Cleaned and sanitized patient rooms and examination rooms
- Checked vital signs and recorded intake information to monitor patient stability
- Provided information, such as directions, visiting hours and patient status information to visitors and callers
- Recorded height and weight of patients
- Communicated with patients to determine need for assistance or social and emotional support
- Kept patient information confidential to protect organization's value
- Established special connections with patients through empathy and relationship-building techniques.
CAR TRANSPORTER
David Stanley
2016.08 - 2017.12
- Followed appropriate safety procedures for transporting dangerous goods
- Secured cargo for transport to reduce hazards and safeguard equipment
- Interpreted maps to determine vehicle routes
- Reviewed bills of lading to verify transport details
- Collected delivery instructions from appropriate sources, verifying instructions and routes
- Maintained vehicle with regular inspections, fluid level checks and minor repairs
- Checked vehicles to ensure that mechanical, safety and emergency equipment was in good working order
- Maintained logs of working hours and of vehicle service and repair status, following applicable state and federal regulations.
OFFICE MANAGER
Hydrangea Floral Design
2015.01 - 2017.04
- Cleaned and organized office, maintaining orderliness and reducing contamination
- Implemented office procedures, creating streamlined processes
- Delivered quality customer service to staff and customers
- Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies
- Managed office flow by providing direct support to visitors
- Led meetings, keeping staff informed of changes or new requirements in policies and procedures.
OWNER/OPERATOR
Advance Solutions LLC
2009.10 - 2014.12
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision
- Reviewed product strategy for organizational goal alignment
- Created and nurtured relationships with referrers, influencers, and partners to promote strategic goals
- Maximized revenue and long-term net worth by producing results and performance
- Partnered with stakeholders and developed strong working relationships
- Prepared staff work schedules and assigned specific duties.
CUSTOMER SERVICE MANAGER
Mizer's Grocery Store
2009.11 - 2012.04
- Redesigned processes and analyzed and monitored results, improving customer service quality
- Followed up with customers to drive satisfaction and gain service feedback
- Contributed customer service information and recommendations, driving strategic plans and reviews
- Managed customer service staff by communicating expectations and monitoring and analyzing results
- Recruited and trained employees, fostering customer service mission and objectives
- Interacted with customers to quickly handle escalated queries and complaints
- Addressed and resolved client or customer inquiries to foster superior standards of service
- Identified operational process inefficiencies to recommend necessary improvements.
Education
No Degree - HHA
Shadow Nursing School Inc
Oklahoma City, OK10.2022
Certified Nurse Assistant - Nursing
METRO TECHNOLOGY CENTER
Oklahoma, OK06.2021
PhlebotomyMedical - Medical
EASTERN OKLAHOMA COUNTY TECHNOLOGY CENTER
Choctaw, OK12.2018
Medical TerminologyMedical - Medical
MOORE NORMAN TECHNOLOGY
Moore, OK01.2018
Nursing -
ROSE STATE COLLEGE
Midwest City, OK01.1995
High School Diploma -
NORTHEAST HIGH SCHOOL
Oklahoma, OK05.1990
Skills
- AS 400
- Microsoft Suites
- Copier
- Data Entry
- Lexus Nexus
- Fax Machine
- Multi-Line Phones
- Ten-Key
- Wes Law
- Mail Sorter
- Filing
- Alpha/Numeric
- QuickBooks
- Phlebotomy
- CNA
References
References available upon request
Timeline
Paraprofessional, Special Education
Cesar Chavez Elementary School
2023.08 - Current
HHA
Laura Lynn's Home Care
2023.04 - 2023.08
PARAPROFESSIONAL EDUCATOR (SPECIAL EDUCATION)
Western Heights ISD
2021.08 - 2023.05
TEACHER'S ASSISTANT
Urban League
2020.10 - 2020.12
PATIENT CARE TECHNICIAN
DaVita
2019.02 - 2020.08
CAR TRANSPORTER
David Stanley
2016.08 - 2017.12
OFFICE MANAGER
Hydrangea Floral Design
2015.01 - 2017.04
CUSTOMER SERVICE MANAGER
Mizer's Grocery Store
2009.11 - 2012.04
OWNER/OPERATOR
Advance Solutions LLC
2009.10 - 2014.12
No Degree - HHA
Shadow Nursing School Inc
Certified Nurse Assistant - Nursing
METRO TECHNOLOGY CENTER
PhlebotomyMedical - Medical
EASTERN OKLAHOMA COUNTY TECHNOLOGY CENTER
Medical TerminologyMedical - Medical
MOORE NORMAN TECHNOLOGY
Nursing -
ROSE STATE COLLEGE
High School Diploma -
NORTHEAST HIGH SCHOOL
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