Michelle Miller
New Braunfels,TX
Summary
An experienced sales associate with 10+ years of extensive knowledge in jewelry, computers, engaging with customers and building relationships. A background in digital and fine arts, I'm able to finesse words and photos to enhance the product. Always willing to take on any task and am a quick learner.
Overview
15
15
years of professional experience
Work History
Studio Assistant
Clay Casa
New Braunfels, TX
02.2024 - Current
- Increased efficiency during busy periods by multitasking effectively under pressure.
- Enhanced studio workflow by organizing equipment and maintaining a clean work environment.
- Delivered exceptional customer service during events or workshops hosted at the studio space.
- Stocked inventory.
- Participated in team brainstorming sessions to develop innovative ideas for future projects, contributing to the evolution of artistic styles within the studio environment.
- Optimized kiln usage by carefully loading and unloading ceramics, minimizing breakage and maximizing space utilization.
- Supported customers creative process by providing knowledgeable advice on techniques and material choices.
Jewelry Consultant
Zales The Diamond Store
San Antonio, TX
12.2008 - Current
- Handled customer inquiries professionally, resolving issues promptly to uphold Zales's reputation for outstanding service quality.
- Assisted customers with selecting the perfect jewelry pieces
- Increased repeat business by developing rapport with customers and following up on past purchases to offer complementary products or services.
- Provided expert advice on proper jewelry care and maintenance to prolong the life of precious items for customers.
- Supported store management by performing administrative tasks, including checking in new merchandise and processing transactions accurately.
- Collaborated with team members to achieve collective sales targets and maintain a positive work environment.
- Conducted regular cleaning and maintenance of jewelry displays to maintain an appealing showroom appearance for customers.
Education
Bachelor of Studio Art - Ceramics
Texas State University
San Marcos, TX12.2023
No Degree - General Studies
Palo Alto College
San Antonio, TXSkills
- Microsoft Office proficiency
- Exceptional customer service
- Brand representation
- Customer service skills
- Marketing knowledge
- Digital editing
- Attention to Detail
- Money Handling
- Kiln Operation Expertise
Accomplishments
- Won first place in a student juried show. December 2018
- Won second place in a student show. December 2018
- Created artwork featured in “Eleven Rivers Review,” an bi-annual student-run magazine. Spring 2019
- Sculpture was displayed at San Antonio Art League and Museum. Spring 2019
Timeline
Studio Assistant
Clay Casa
02.2024 - Current
Jewelry Consultant
Zales The Diamond Store
12.2008 - Current
Bachelor of Studio Art - Ceramics
Texas State University
No Degree - General Studies
Palo Alto College