Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Timeline
Receptionist
Michelle Miller
Open To Work

Michelle Miller

Raleigh,NC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Project Manager/Account CoordinatorRecruiting Events Coordinator and Business Coordinator IIBusiness ManagerOffice and Accounts ManagerProduction Manager

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Raleigh, NCCary, NCDurham, NC
Open to relocation: Yes

Salary Range

$60000/yr - $100000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefits401k match

Summary

Talented professional brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones, and managing deliverables. Highly organized leader with great attention to detail.

Overview

19
19
years of professional experience
1
1
year of post-secondary education

Work History

Project Manager/Account Coordinator

LISTRAK, INC.
04.2022 - 06.2025
  • Directed software upgrades, system migrations, and aligning project scope with business needs.
  • Managed campaign execution, contributing to a 20% increase in client retention.
  • Led cross-functional teams to deliver project milestones on time.
  • Managed project timelines using advanced project management software.
  • Coordinated stakeholder communications to ensure alignment and clarity.
  • Developed project plans that outlined objectives and deliverables clearly.
  • Managed multiple projects with competing deadlines simultaneously.

Recruiting Events Coordinator and Business Coordinator II

KIOTI TRACTOR
Wendell, USA
10.2020 - 03.2022
  • Achieved consistent hiring of over 20 candidates monthly through dynamic recruiting initiatives.
  • Managed scheduling, insurance, and compliance for a 35-vehicle corporate fleet.
  • Facilitated communication between departments to enhance collaboration.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Organized team events to promote a positive work environment.
  • Recruited, interviewed and selected employees to fill vacant roles.

Business Manager

CREW ONE PRODUCTIONS
Nashville, TN
03.2019 - 08.2020
  • Revamped financial processes, enhancing payroll accuracy and reducing invoice turnaround by 40%.
  • Cultivated over 50 client relationships, fostering repeat business and revenue growth.
  • Supervised weekly payroll processing for 100+ subcontractors, ensuring full compliance without issues.
  • Oversaw vendor relationships to ensure quality service and materials.
  • Collaborated and built trust within organization and with customers, meeting and exceeding expectations.

Office and Accounts Manager

SOUND IMAGE
Nashville, USA
01.2014 - 03.2019
  • Streamlined manual entry process, achieving forty percent reduction in time through enhanced accounting protocols.
  • Enhanced payroll processing for 100+ staff by improving reporting tools for better transparency.
  • Oversaw logistics for national tours and stadium productions, maintaining exceptional quality under strict deadlines.
  • Managed client accounts and maintained strong client relationships.
  • Coordinated with teams to deliver high-quality audio-visual solutions.
  • Managed the accounts payable and receivable processes ensuring timely payments of invoices.
  • Supervised junior staff in daily accounting operations.
  • Developed and implemented financial policies and procedures to ensure accurate accounting records.

Production Manager

ACME FEED AND SEED
Nashville, USA
12.2014 - 08.2016
  • Coordinated over 80 live events annually, enhancing operational efficiency, reducing scheduling conflicts by 20%.
  • Monitored production budgets while implementing cost-saving initiatives, achieving a 15% reduction in overhead.
  • Improved crew scheduling and cross-team communications, resulting in higher performance ratings.
  • Collaborated with engineering teams on equipment upgrades and maintenance.
  • Trained new employees on proper use of equipment, safety procedures, and job functions.
  • Orchestrated equipment set up, operation and break-down.

Theatrical Production Technician

MONTGOMERY COLLEGE CULTURAL ARTS CENTER
Silver Spring, USA
12.2009 - 12.2014
  • Delivered technical support for live events, specializing in sound and lighting reinforcement
  • Managed pre- and post-show setups, ensuring seamless execution of events.
  • Assisted clients with event setup, including microphone requirements and rental needs.
  • Handled 30 to 40 customer inquiries daily, providing timely resolutions.

Program Administrator

AMERICAN SOCIETY OF MECHANICAL ENGINEERS (ASME)
12.2006 - 12.2011
  • Coordinated program planning and budgeting for over 10 initiatives to facilitate efficient resource allocation.
  • Coordinated business development projects, including proposal submissions and special initiatives.
  • Managed communication between stakeholders to ensure alignment and clarity.
  • Developed and maintained program documentation and reporting systems.
  • Supported cross-functional teams in project planning and execution efforts.
  • Coordinated meetings, conferences, workshops, and special events related to the program.

Education

Certification - Project Management

University of Maryland Global Campus
Online
10.2022 - 06.2023

Certified Scrum Master -

Scrum Alliance
01.2025 - 01.2025

Bachelor of Arts - Business Operations Management Coursework

University of Maryland Global Campus
Online

Skills

  • Project leadership and agility
  • Event logistics coordination
  • Efficiency in resource use
  • Engagement with stakeholders
  • Ongoing process improvement
  • Expertise in CRM systems
  • Customer support experience
  • Teamwork and collaboration skills
  • Time efficiency management
  • Leadership capabilities

Timeline

Certified Scrum Master -

Scrum Alliance
01.2025 - 01.2025

Certification - Project Management

University of Maryland Global Campus
10.2022 - 06.2023

Project Manager/Account Coordinator

LISTRAK, INC.
04.2022 - 06.2025

Recruiting Events Coordinator and Business Coordinator II

KIOTI TRACTOR
10.2020 - 03.2022

Business Manager

CREW ONE PRODUCTIONS
03.2019 - 08.2020

Production Manager

ACME FEED AND SEED
12.2014 - 08.2016

Office and Accounts Manager

SOUND IMAGE
01.2014 - 03.2019

Theatrical Production Technician

MONTGOMERY COLLEGE CULTURAL ARTS CENTER
12.2009 - 12.2014

Program Administrator

AMERICAN SOCIETY OF MECHANICAL ENGINEERS (ASME)
12.2006 - 12.2011

Bachelor of Arts - Business Operations Management Coursework

University of Maryland Global Campus