Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Michelle Milne
Open To Work

Michelle Milne

Westland,US

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Business ManagerSales CoordinatorProject AdministratorReal Estate AssistantProperty Manager

Work Type

Full TimePart Time

Location Preference

RemoteHybrid
Location: Fort Lauderdale, FLDetroit, MI
Open to relocation: Yes

Salary Range

$75000/yr - $200000/yr

Important To Me

Work-life balance

Summary

Business Manager with over 20 years of experience in customer service and team leadership, known for cultivating long-term partnerships and enhancing customer retention. Utilizes project management and negotiation skills to optimize operations and ensure seamless service delivery. Committed to creating exceptional travel experiences and driving continuous improvement in the aviation industry.

Overview

17
17
years of professional experience

Work History

Business Manager

Number One Transmissions, Inc.
10.2022 - Current
  • Oversee operations, boosting client satisfaction and efficiency through strategic initiatives.
  • Manage budgets, ensuring cost-effective solutions and optimal resource allocation.
  • Implement data-driven strategies, resolving challenges and enhancing productivity.
  • Cultivate client relationships, expanding business opportunities and trust.
  • Lead cross-functional teams, optimizing workflows and driving revenue growth.

Sales Coordinator

Tnt Trailer Sales
07.2019 - 10.2022
  • Expanded customer base through strategic relationship building, boosting sales significantly.
  • Secured profitable contracts by negotiating effectively, enhancing company revenue.
  • Increased profitability by up-selling and cross-selling, aligning with customer needs.
  • Collaborated with production to optimize delivery schedules, improving customer satisfaction.
  • Utilized OEM software to customize equipment specs, ensuring precise client requirements.

Assistant Business Manager

Trailer Equipment, Inc. - East
04.2011 - 07.2019
  • Managed cash flow, payroll, and inventory, improving financial accuracy and efficiency.
  • Trained and supervised 30 staff, enhancing team performance and communication.
  • Resolved customer and vendor issues professionally, boosting satisfaction.
  • Automated office tasks, streamlining client and employee communication.
  • Oversaw hiring and training, strengthening branch operations.

Project Administrator

Federated Service Solutions
01.2009 - 04.2011
  • Supported project managers across 1,700 sites, ensuring seamless operations for Fortune 500 clients.
  • Coordinated project schedules, maintaining oversight to keep projects on track and within scope.
  • Dispatched technicians nationwide, optimizing field resource allocation for efficient service delivery.
  • Managed invoicing and expense tracking, ensuring accurate and timely client billing.
  • Compiled daily status reports, providing critical updates to project management and operations teams.

Education

Michigan Real Estate License -

Real Estate One Academy
Southfield, MI
01.2008

Skills

  • Customer Service
  • Sales
  • Report Generation
  • Product Management
  • Purchasing
  • Team Leadership
  • Communication
  • Contract Negotiation
  • Inventory Management
  • Project Management
  • Customer Retention
  • Documentation
  • Conflict Resolution
  • Time Management
  • Public Speaking
  • Employee Training

Languages

English

Timeline

Business Manager

Number One Transmissions, Inc.
10.2022 - Current

Sales Coordinator

Tnt Trailer Sales
07.2019 - 10.2022

Assistant Business Manager

Trailer Equipment, Inc. - East
04.2011 - 07.2019

Project Administrator

Federated Service Solutions
01.2009 - 04.2011

Michigan Real Estate License -

Real Estate One Academy