Michelle Miranda
Eastvale,CA
Summary
Reliable, compassionate, and positive individual with expertise in supervision. Extensive knowledge of the needs and behaviors of children. Highly skilled at coordinating events, directing craft times, and setting up fun-filled activities to provide children with numerous learning opportunities.
Overview
24
24
years of professional experience
Work History
In-Home Child Caregiver
Maulin Home Care Services
08.2023 - Current
- Demonstrated proficiency as a certified home health aide
- Care for a child by providing instruction, activities, and maintaining a safe environment.
Photographer
Freelance
09.2022 - Current
- Coordinate and capture compelling moments across multiple locations for individuals, events, and the Inland Empire Autism Society
- Engage in effective collaboration with clients to deliver outstanding results
- Organize and prepare creative and innovative shoots
- Efficiently handle photo editing responsibilities while overseeing multiple social media platforms.
Office Administrator
3531 Trucking Inc.
02.2018 - 02.2020
- Scheduled appointments, meetings, maintained and prepared agendas for the logistics company, 3531 Trucking
- Screened communications appropriately through both telephone and social media and translated when needed
- Direct line of contact for all drivers
- Coordinated communications, financial processing, registration, record keeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Intake Social Worker Eligibility Specialist
County of Orange, Social Services Agency
05.2014 - 09.2017
- Determined initial eligibility to Calworks, Calfresh, and Medical
- Conducted interviews with customers and communicated details of welfare-to-work programs and supportive services.
- Provided resources such as domestic abuse help, 211 information, low cost medical lists and food resources
- Provided temporary and permanent homeless assistance to individuals in need
- Reviewed and optimized time on aide for clients
- Collaborated with case managers to enhance client support in welfare-to-work programs
- Attended TDMs in court when necessary
- Successfully completed midyear status reports
- Checked eligibility, transferred out cases, and had full program knowledge
- Managed yearly re-determinations through client meetings and interviews
- Provided supportive services, including child care, transportation, and ancillary support to individuals attending welfare-to-work activities.
- Provided all necessary means to assist clients in becoming self-sufficient
- Supported clients in navigating complex social service systems by providing guidance and clarification around eligibility criteria, application processes, and documentation requirements for various programs and resources.
Dance Choreographer
Freelance
07.2000 - 09.2017
- Choreographed performances for individuals and groups.
- Utilized my creative skills to design captivating routines for a variety of events including high school song team performances, quinceanera productions, and city pageants.
- Instructed various dance styles including hip hop, jazz, and salsa at All That Dance studio
- Served as a volunteer instructor for foster children in hip hop dance
- Helped others and pursued personal passion simultaneously.
Eligibility Technician
County of Orange, Social Services Agency
12.2005 - 05.2014
- Interacted with customers regularly
- Assessed applicant qualification for Medi-cal and Calfresh assistance.
- Verified eligibility, processed case transfers, and demonstrated comprehensive program expertise
- Carried a caseload of over 300 as a continuing worker.
- Developed strong interpersonal skills while working with the public and honed my organizational abilities to effectively manage tasks. Demonstrated a proactive approach in optimizing time management practices for higher productivity.
- Planned, evaluated, and modified/updated Medi-Cal and CalFresh benefits for vulnerable adults and children in the county. Processed administration needs and conducted training.
- Managed and modified sensitive HIPAA data while generating reports for state reporting obligations
- Provided assistance to customers, ensuring a seamless application experience through extensive front office responsibilities.
- Joined the United Way Committee, SAC committee, and Intake committee.
Server
Applebee's Grill and Bar
05.2003 - 12.2004
- Daily interaction with customers
- Friendly and expedient service
- Cleaned and set up for the next shift
- Responsible for keeping accurate accounting of the daily sales.
Office Assistant
Los Angeles Health Care Center
12.2000 - 05.2003
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Mount San Antonio College
Walnut, CAOrange County Servant Leadership Certification
01.2015
High School Diploma -
Diamond Bar High School
06.2000
Skills
- Bilingual in Spanish
- Ability to adapt to change and improvise
- Tech savvy, familiar with Google Classroom, Zoom, Q Parent Connect, ClassDojo, Adobe, Microsoft Office, Google forms, docs, slides, sheets, etc
- Able to learn various other technologies, programs, and online resources quickly
- Strong communication and collaboration skills
- Empathetic and patient
- Positive Attitude
PTA VP and Hospitality Chair 2022- Present
A volunteer executive board member of Clara Barton Elementary Schools PTA since 2022.
Timeline
In-Home Child Caregiver
Maulin Home Care Services
08.2023 - Current
Photographer
Freelance
09.2022 - Current
Office Administrator
3531 Trucking Inc.
02.2018 - 02.2020
Intake Social Worker Eligibility Specialist
County of Orange, Social Services Agency
05.2014 - 09.2017
Eligibility Technician
County of Orange, Social Services Agency
12.2005 - 05.2014
Server
Applebee's Grill and Bar
05.2003 - 12.2004
Office Assistant
Los Angeles Health Care Center
12.2000 - 05.2003
Dance Choreographer
Freelance
07.2000 - 09.2017
Mount San Antonio College
Orange County Servant Leadership Certification
High School Diploma -
Diamond Bar High School
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