Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Moffitt

Brook,TX

Summary

Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Overview

20
20
years of professional experience

Work History

Cleaning Crew Leader

The Pentecostals of Katy
10.2023 - Current
  • Trained staff/ Volunteers on expected standards and quality of general cleaning.
  • Streamlined cleaning processes for increased efficiency and time management.
  • Collaborated with other departments to ensure seamless execution of cleaning tasks during special events or peak conference seasons.
  • Maintained inventory levels, ensuring adequate supply of necessary cleaning products at all times.
  • Communicated repair needs to maintenance staff.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Cleaned post events and conferences.

Homemaker & Homeschool Instructor

Homemaker
09.2007 - Current
  • Child/ Family care- Taking kids to and from appointments, school and weekend events
  • Scheduling and coordinating multiple schedules and appointments for the family
  • Housework- Cooking meals, cleaning, laundry, maintaining the daily house task
  • Finances- Manage the house hold finances, budgeting and bill paying
  • Multitasking/ Organizing each house hold members needs and spaces within the house
  • Homeschooling- Structured each kids lesson based of their own personal development and learning strengths
  • Stretched budget by sourcing used curricula and reusable supplies
  • Learning in various way through moderated online and in-class discussions
  • Helped struggling students with individualized support and tutoring
  • Reduced behavioral incidents by modeling behaviors and employing positive reinforcement strategies.

Owner

Southern Tumbleweed Creations
01.2019 - 01.2020
  • Managed daily operations for a successful small business, ensuring efficient processes and quality custom products/services.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Developed and maintained strong supplier relationships to ensure product quality and timely delivery.
  • Elevated customer satisfaction, responding promptly to feedback and implementing loyalty program.

Esthetics Instructor

Institute of Cosmetology, Esthetics & Massage
01.2012 - 01.2015
  • Taught students to safely operate and maintain equipment
  • Offered students hands-on opportunities in field via internships and co-operative programs
  • Brought struggling students up to level with extra support and mentoring
  • Assessed student knowledge based on standardized assessments and technique demonstrations
  • Created new classes for specific subject areas and changing career requirements
  • Used oral, written and practical tests to assess students' progress with course material
  • Helped students make appropriate academic and vocational choices based on unique strengths and interests
  • Supervised and monitored students' use of tools and equipment
  • Developed curricula and planned course content and methods of instruction
  • Provided individualized instruction and tutorial or remedial instruction
  • Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
  • Observed positive skills and attributes from personnel to build, improve and expand skills set
  • Helped Students chose appropriate cuts based on preferences, facial features and fashion trends.

Data Technician

Five Star Metals
02.2013 - 04.2014
  • Prepared documents for scanning by removing staples and sorting in correct order
  • Enforced compliance with data security policies while handling sensitive documents
  • Safeguarded data accessibility through effective file management and organization
  • Collected data for entry from multiple sources
  • Minimized errors with proper verification and classification of data
  • Maintained accuracy while entering high-volume data into designated fields
  • Staged documents for destruction in secure shred containers following entry and quality control.

Stylist/Lead Front Desk Coordinator

Fransisco's Salon
01.2005 - 09.2007
  • Delivered exceptional support to every guest by answering questions and helping locate products
  • Supported customers and encouraged sales with well-merchandised product displays
  • Generated appointment growth through word of mouth and proactive outreach strategies
  • Helped keep sales floor in top condition with regular resets and restocks
  • Managed high volume of business with expert control over appointments
  • Handled front desk work, including greeting customers, answering telephones and updating schedules
  • Cut, trimmed and shaped customer hair, following instructions on styles and patterns
  • Facilitated customer correspondence about events and followed up at every step
  • Maintained meticulous records of customer preferences, personal details and style choices
  • Helped clients maintain hair health and appearance between appointments through catered recommendations for salon retail products
  • Explained salon services and pricing to help clients with budget and haircare decisions
  • Enhanced client experience and increased revenue with add-on treatments and services.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Processed payments, entering sales in register for prompt customer service.
  • Resolved guest complaints about service or style.
  • Organized staff schedules to optimize coverage during peak hours.
  • Answered customer telephone calls promptly and appropriately handled needs.

Education

Highschool -

Calallen Highschool
Corpus Christi, TX

Cosmetology -

Coastal Bend College
Kingsville, TX

Esthetics & Cosmetology Instructors -

Institute of Cosmetology Esthetics & Massage
Houston, TX

Skills

  • Family support and assistance
  • Problem-solving
  • Client care/Support/Assistance
  • Client consultation prior to service
  • Product inventory management/ordering
  • Team Management
  • Task Delegation
  • Telephone skills
  • Data Entry
  • Organization skills
  • Customer and client relations
  • Scheduling appointments

Timeline

Cleaning Crew Leader

The Pentecostals of Katy
10.2023 - Current

Owner

Southern Tumbleweed Creations
01.2019 - 01.2020

Data Technician

Five Star Metals
02.2013 - 04.2014

Esthetics Instructor

Institute of Cosmetology, Esthetics & Massage
01.2012 - 01.2015

Homemaker & Homeschool Instructor

Homemaker
09.2007 - Current

Stylist/Lead Front Desk Coordinator

Fransisco's Salon
01.2005 - 09.2007

Cosmetology -

Coastal Bend College

Esthetics & Cosmetology Instructors -

Institute of Cosmetology Esthetics & Massage

Highschool -

Calallen Highschool
Michelle Moffitt