Michelle Molina
Hackensack,NJ
Summary
Well-qualified former teacher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, clients and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Teacher
Ridgefield Public Schools- Music
07.2022 - Current
- Responsible for creating a curriculum for each of these courses, lesson plans, and learning materials that fit each of the populations' learning needs
- Required to meet administrative deadlines, complete professional development, safety training, plan field trips and organize other school events
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Supported student physical, mental, and social development utilizing tailored activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Resident Assistant
Rutgers University Residence Life
08.2019 - 05.2022
- Responsible for not only organizing events, but also being the first point of contact for any issues or concerns that arose among the residents.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Lead Guest Service Associate
Target
05.2020 - 01.2021
- Implemented upselling strategies during busy periods, maximizing revenue opportunities for the store.
- Provided each guest with list of Target's upcoming sales and events upon check-in to enhance shopping experience.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Developed strong relationships with repeat customers, contributing to increased loyalty and return visits.
- Participated in regular team meetings focused on continuous improvement initiatives within the department.
- Handled guest complaints professionally, resolving issues swiftly to maintain high satisfaction levels.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
Education
Bachelor of Arts - Education
Rutgers University
New Brunswick, New Jersey05.2022
Vocal Major -
LaGuardia High School for Music and Art and Performing Arts
Manhattan, New York06.2018
Skills
- Data Evaluation
- Organizational Development
- Bilingual: Spanish and English
- Training and mentoring
- Project Management
- Decision-Making
- Event Management
- Customer Relations
- Microsoft Office
- Complaint Handling
- Complex Problem-Solving
- Relationship Building
Timeline
Teacher
Ridgefield Public Schools- Music
07.2022 - Current
Lead Guest Service Associate
Target
05.2020 - 01.2021
Resident Assistant
Rutgers University Residence Life
08.2019 - 05.2022
Bachelor of Arts - Education
Rutgers University
Vocal Major -
LaGuardia High School for Music and Art and Performing Arts
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