Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle Monaghan

Dufur,OR

Summary

Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction. Resiliant Direct Support Professional with solid background in Lead Support Staff, Housekeeping, Receptionist, Lab Tech Assistant, Phlebotomy. I have knowledge of medical procedures & Terminology along with knowledge of Hotel Reservations, Housekeeping,Protective measures.

ny task given IM a perceptive individual familiar with social & community services, rules & regulations. If given the opportunity, you will find I am one who prides myself in my work ethics and attendance. I work hard to exceed in any task given.

Overview

6
6
years of professional experience

Work History

The Balch Hotel
Dufur, OR
02.2024 - Current
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Answered and directed incoming calls using multi-line telephone system.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Performed data entry tasks into various computer systems accurately and promptly.

Homecare Worker

Family Rresource Homecare
The Dalles, OR
12.2022 - 03.2024
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Ensured that all equipment used for providing home care was functioning properly.
  • Maintained accurate records regarding services provided, changes in client condition or family concerns.
  • Supported bathing, dressing and personal care needs.
  • Tailored individualized plans of care based on each client's needs.

Homecare Specialist

United HomeCare
Bandon, OR
04.2021 - 02.2022
  • Coordinated with family members regarding changes in patient condition or needs.
  • Assisted clients with mobility issues by providing transfers from bed to wheelchair and commode or vice versa.

Lead DSP

SL Start
Portland, OR
03.2019 - 04.2021
  • Consulted with client care team to continually update care plans.
  • Contributed to case reviews of client status and progress.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Education

Some College (No Degree) - Lab Tech Assistant With Phlebotomy

Clackamas Community College
Oregon City, OR
06-2007

Skills

  • Bookkeeping
  • Scheduling
  • Administrative support
  • Reception desk management
  • Professional demeanor
  • Multi-line telephone skills
  • Greeting and seating clients
  • Phone etiquette
  • Customer and client relations

References

References available upon request.

Timeline

The Balch Hotel
02.2024 - Current

Homecare Worker

Family Rresource Homecare
12.2022 - 03.2024

Homecare Specialist

United HomeCare
04.2021 - 02.2022

Lead DSP

SL Start
03.2019 - 04.2021

Some College (No Degree) - Lab Tech Assistant With Phlebotomy

Clackamas Community College
Michelle Monaghan