Michelle Moncrief

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• Handled problematic parents to assist lower-level employees.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations..
• Interacted well with customers to build connections and nurture relationships.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked well in a team setting, providing support and guidance.
• Self-motivated, with a strong sense of personal responsibility.

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• Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
• Advocated for evidence-based instructional approaches that would foster a culture of continuous learning among students.
• Researched and incorporated current trends and data into standard curriculum for problem solving, communication skills, and conflict resolution.
• Provided support to parents and guardians in understanding educational policies, procedures, and expectations.

• Increased membership retention with consistent high-quality services and proactive communication strategies..
• Supported youth development by creating inclusive programming that fostered social skills, mental wellbeing, physical health benefits among participants.
• Scheduled events in recreation facilities and monitored facility conditions.
• Supervised groups of up to 30 children under age 18 from arrival through departure at end of day.
• Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
• Engaged participants in recreational activities and team-building exercises.