- Outdoor Recreation
- Stand-up Paddleboarding
- Kayaking
- Playing Sports
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Adventure Travel
- Wine Tasting
- I enjoy cooking for friends and family gatherings
- Swimming
- Team Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
MICHELLE MONGEON
Business Owner
N CHARLESTON,SC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Owner
Bisousbisous Petsitters
03.2012 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Mental Health Case Manager
Lowell Halfway House
07.2007 - 09.2010
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
- Contributed to staff development by sharing best practices and staying updated on the latest research in mental health case management.
- Developed strong rapport with clients, building trust and enabling more effective case management interventions.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Conducted home visits when necessary, assessing living environments for safety concerns or potential triggers that could impact a client's mental wellbeing negatively.
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
Education
Associate of Arts - Criminal Justice And Sociology
North Shore Community College
Danvers, MA05-2006
Accomplishments
My biggest achievment was working hard and succeding in academics that helped me
Certification
- First Aid Certification
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Team collaboration and leadership
- Strategic Decision Making
- Incident response
- Task delegation
- Coaching and mentoring
Interests
Timeline
Business Owner
Bisousbisous Petsitters
03.2012 - Current
Mental Health Case Manager
Lowell Halfway House
07.2007 - 09.2010
Associate of Arts - Criminal Justice And Sociology
North Shore Community College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
4-day work weekWork-life balanceCareer advancementPersonal development programsHealthcare benefitsQuote
Work like you don't need the money. Love like you've never been hurt. Dance like nobody is watching.
Satchel Paige
Languages
English
Professional Working
Affiliations
- I help organize neighborhood outings. We do holiday party's for the children, and I dress like Santa Clause to hand out gifts.
- Hallie Hill Animal Sanctuary. This sanctuary is the most impressive I have ever seen. I volunteer to clean the cat colony along with the dog pens, which are a lot. I feed, bathe, play and help take the animals to the vet when necessary. .
- Lady's over fifty pickleball group. I love meeting people from all walks of life.
I feel this is my calling. To work with children and families
To work with families in order to bring them back together is an amazing feeling. I have been through a lot in life that I feel could help bring some different insights and connect with these families on a personal level. Salem State College has a Social Work Program that I was accepted into at my interview. The intake lady told me that only happened once before and that my Professional/Personal references were incredible. Sometimes children need a voice to speak and advocate for them and their parents.
Software
Microsoft Word for creating and saving files, spreadsheets for my household bills, sending emails as well as website searches
Microsoft Excel for data analysis and visualization
Microsoft Outlook and One Note for email management and creating schedules and in depth note taking
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