Summary
Work History
Education
Skills
Timeline
Generic

Michelle Moore

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

T1 Agent

Costco Wholesale
09.2023 - Current
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Resolved caller issues quickly and thoroughly.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Obtained client information by answering telephone calls.
  • Enhanced customer satisfaction by efficiently handling high call volumes and resolving issues promptly.

Education

High School Diploma -

Pierce College
Puyallup, WA
06.2019

Skills

  • Positive Attitude
  • Problem Solving
  • Customer Service
  • Personable and Friendly
  • Team Motivation
  • Organization

Timeline

T1 Agent

Costco Wholesale
09.2023 - Current

High School Diploma -

Pierce College
Michelle Moore