Michelle Moore
PNC
Maywood,IL
20
years of professional experience
Proven ability to work without direct supervision. Excellent at executing work within short time frames. Proactive, organized and dependable candidate. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Loan Closing Analyst Sr Mortgage
11 Years 8 Months- Communicated with processing underwriting, sales teams and other third parties to achieve prompt loan closings.
- Maintained high level of satisfaction by providing prompt and accurate loan status updates to our partners.
- Worked with underwriting, sales and processing to fix problems and resolve issues prior to the closing.
- Followed up with our partners on missing loan documents and open loan conditions.
- Maintained close contact with the title company in order to reconcile the final closing disclosure and prepare the loan for funding.
- Checked loan documents for accuracy prior to closing.
- Reviewed loan files and made updates to match current departmental standards and protocols.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Monitored pipelines to track and log status of loans.
- Issuing critical documents for acknowledgement to the borrower(s) with in designated time frames.
- Compiled closing packages for drafting and presentation accuracy.
- Reviewed the loan for errors and ensuring the loan is in compliance with HUD and RESPA guidelines.
- Knowledge of FHA, VA, Conventional and Trust loans.
Bookkeeping/ Accounting
1 Year 5 Months- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial documents.
- Posted daily receipts and payments in accordance with corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Completed tax forms in compliance with legal regulations.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Inspected account books and recorded transactions.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Loan Document Specialist / Mortgage Closer
1 Year- Carefully reviewed all documents and reports for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Reviewed and validated closing documentation.
- Stayed up to date on loan regulation and changes in compliance with current laws.
- Prepared loan documents.
- Ordering payoffs.
- Affirmed loan document accuracy.
- Calculated, reviewed and corrected errors on the final statement.
- Tracked loan status and pipeline reports to maintain workload balance.
- Responsible for ordering and disbursing funds on the loan.
- Working with our partners closely to ensure all conditions are cleared prior to the closing.
HUD Specialist
7 Years- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Ensuring all loans were processed in a timely efficient manner.
- Provided appropriate follow-up with all parties on closing status.
- Met 98% error free rating
Education
- Finance
Skills
Receptive to Instruction
Loan Product Knowledge
Works Well Independently
Issue Resolution
Supportive Role in Team Environment
Closing Disclosures
Mortgage-Related Documents
Document Analysis
Loan Paperwork
Bottom Line Loan Master Servicing
Oral and Written Comprehension
Complex Problem-Solving Skills
Knowledge of VA Loan Process
Manage Complaints
Timeline
Loan Closing Analyst Sr Mortgage
PNC
02.2015 - CurrentRead More
Bookkeeping/ Accounting
Burton Funeral Home
09.2013 - 02.2015Read More
Loan Document Specialist / Mortgage Closer
Wells Fargo
09.2012 - 09.2013Read More
HUD Specialist
First American Title Insurance Co
09.2005 - 09.2012Read More
Triton College
from Finance
Read More