Michelle Moore
Maywood,IL
Summary
Proven ability to work without direct supervision. Excellent at executing work within short time frames. Proactive, organized and dependable candidate. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Loan Closing Analyst Sr Mortgage
PNC
Remote Pittsburgh PA
02.2015 - Current
- Communicated with processing underwriting, sales teams and other third parties to achieve prompt loan closings.
- Maintained high level of satisfaction by providing prompt and accurate loan status updates to our partners.
- Worked with underwriting, sales and processing to fix problems and resolve issues prior to the closing.
- Followed up with our partners on missing loan documents and open loan conditions.
- Maintained close contact with the title company in order to reconcile the final closing disclosure and prepare the loan for funding.
- Checked loan documents for accuracy prior to closing.
- Reviewed loan files and made updates to match current departmental standards and protocols.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Monitored pipelines to track and log status of loans.
- Issuing critical documents for acknowledgement to the borrower(s) with in designated time frames.
- Compiled closing packages for drafting and presentation accuracy.
- Reviewed the loan for errors and ensuring the loan is in compliance with HUD and RESPA guidelines.
- Knowledge of FHA, VA, Conventional and Trust loans.
Bookkeeping/ Accounting
Burton Funeral Home
Chicago, IL
09.2013 - 02.2015
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial documents.
- Posted daily receipts and payments in accordance with corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Completed tax forms in compliance with legal regulations.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Inspected account books and recorded transactions.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Loan Document Specialist / Mortgage Closer
Wells Fargo
Lombard, IL
09.2012 - 09.2013
- Carefully reviewed all documents and reports for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Reviewed and validated closing documentation.
- Stayed up to date on loan regulation and changes in compliance with current laws.
- Prepared loan documents.
- Ordering payoffs.
- Affirmed loan document accuracy.
- Calculated, reviewed and corrected errors on the final statement.
- Tracked loan status and pipeline reports to maintain workload balance.
- Responsible for ordering and disbursing funds on the loan.
- Working with our partners closely to ensure all conditions are cleared prior to the closing.
HUD Specialist
First American Title Insurance Co
Warrenville, IL
09.2005 - 09.2012
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Ensuring all loans were processed in a timely efficient manner.
- Provided appropriate follow-up with all parties on closing status.
- Met 98% error free rating
Education
Finance
Triton College
River Grove, IL2026
Skills
- Receptive to Instruction
- Loan Product Knowledge
- Works Well Independently
- Issue Resolution
- Supportive Role in Team Environment
- Closing Disclosures
- Mortgage-Related Documents
- Document Analysis
- Loan Paperwork
- Bottom Line Loan Master Servicing
- Oral and Written Comprehension
- Complex Problem-Solving Skills
- Knowledge of VA Loan Process
- Manage Complaints
Timeline
Loan Closing Analyst Sr Mortgage
PNC
02.2015 - Current
Bookkeeping/ Accounting
Burton Funeral Home
09.2013 - 02.2015
Loan Document Specialist / Mortgage Closer
Wells Fargo
09.2012 - 09.2013
HUD Specialist
First American Title Insurance Co
09.2005 - 09.2012
Finance
Triton College