Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Michelle More

Fort Myers,FL

Summary

Dynamic Office Manager with proven expertise at Flexstake, Inc., excelling in customer service and organizational skills. Successfully streamlined operations, enhancing team productivity and optimizing budget management. Adept at maintaining confidentiality and fostering positive relationships, ensuring high-quality administrative support and effective communication across departments.

Overview

21
21
years of professional experience

Work History

Office Manager

Flexstake, Inc.
01.2004 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

North Fort Myers High School
North Fort Myers, FL
05-1997

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Billing
  • Customer relations
  • Administrative support
  • Payroll processing
  • Payroll and budgeting
  • Document management
  • Credit and collections
  • Relationship building
  • Mail handling
  • Inventory control
  • Administrative oversight

Timeline

Office Manager

Flexstake, Inc.
01.2004 - Current

High School Diploma -

North Fort Myers High School

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Michelle More