Michelle Moreno
Hollywood,FL
Summary
Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
8
8
years of professional experience
Work History
Office Assistant
Artisan Foods
11.2021 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Scheduled and coordinated travel arrangements for office staff members.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
- Processed incoming and outgoing mail and packages according to established procedures.
Catering Server
Artisan Foods
10.2021 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
- Maintained flexible work schedule to meet event needs.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Arranged linens and table settings according to seating plan and event theme.
- Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Cleared dishes and glassware quickly following each course.
- Maintained proper food temperature control, preventing spoilage and ensuring optimal taste quality for guests.
- Ensured all serving utensils were sanitized before use and replaced regularly throughout the event duration for enhanced hygiene practices.
- Prepared and maintained drink stations throughout catering events.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
Babysitter
Self-employed
06.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Monitored children's play activities to verify safety.
Dog Sitter
Self-employed
10.2016 - 08.2021
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Exercised animals regularly with walks and rigorous play activities.
- Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
- Prepared food and water following instructions from pet owners.
- Communicated professionally with pet owners via phone, email, and text.
Florist Assistant
Nature Creations
02.2020 - 09.2020
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
- Prepared incoming flower stocks for inclusion in arrangements, bouquets and [Type].
- Maintained high standard of organization and cleanliness of store premises.
- Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.
- Provided customers with courteous, knowledgeable, and efficient service.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Assisted in designing floral displays for weddings, funerals, and special events, resulting in positive client feedback.
- Created custom flower arrangements and Nature Creations for in-store customers.
- Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
Education
Associate of Arts - Radiologic Technology
Broward College
Fort Lauderdale, FL12.2024
High School Diploma -
South Broward High School
Hollywood, FL06.2021
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Resourceful
- Office Administration
- Professional and mature
- Scheduling
- Spanish Fluency
- Staff Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Assistant
Artisan Foods
11.2021 - Current
Catering Server
Artisan Foods
10.2021 - Current
Babysitter
Self-employed
06.2020 - Current
Florist Assistant
Nature Creations
02.2020 - 09.2020
Dog Sitter
Self-employed
10.2016 - 08.2021
Associate of Arts - Radiologic Technology
Broward College
High School Diploma -
South Broward High School
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