Michelle Morgan
Business Administration
Wichita Falls,TX
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Owner
Morgan Investigative Group LLC
Fort Worth, TX
07.2019 - 12.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
LVN
Sante Center for Healing
01.2013 - 07.2019
- Performed routine evaluations of each patient's status, needs, and preferences.
- Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Promoted a positive work environment among nursing staff through collaboration, open communication, and support.
Regional Operations Manager
Sunwest Management
03.2004 - 07.2010
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Traveled to over five locations per week to manage each community and perform reviews of individual administrators and employees.
Education
Bachelor of Science - Business Administration And Human Resource Management
Southern New Hampshire University
Hooksett, NH 10.2023 - 06.2025
Bachelor of Arts - Criminology And Criminal Justice
The University of Texas At Arlington
Arlington, TX 01.2017 - 05.2019
No Degree - Licensed Vocational Nurse
Vernon College
Wichita Falls 01.2003 - 12.2003
Associate of Arts - Criminal Justice
Vernon College
Vernon 01.1998 - 05.2000
Skills
Customer relations
Small business operations
Verbal and written communication
Client service
Operations management
Business management
Strategic planning
Relationship building
Project management
Business planning
Timeline
Bachelor of Science - Business Administration And Human Resource Management
Southern New Hampshire University
10.2023 - 06.2025
Owner
Morgan Investigative Group LLC
07.2019 - 12.2023
Bachelor of Arts - Criminology And Criminal Justice
The University of Texas At Arlington
01.2017 - 05.2019
LVN
Sante Center for Healing
01.2013 - 07.2019
Regional Operations Manager
Sunwest Management
03.2004 - 07.2010
No Degree - Licensed Vocational Nurse
Vernon College
01.2003 - 12.2003
Associate of Arts - Criminal Justice
Vernon College
01.1998 - 05.2000
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