Michelle Morgan
Raleigh,NC
Summary
Interested In office sales/support position in an eclectic environment using professional customer service and clear communication with customer. I am truly reliable and dedicated to the goals of the business.
Overview
15
15
years of professional experience
Work History
Self employed
BirdSong Coaching and Consulting
01.2020 - Current
- Provides health and wellbeing support to groups and individuals
- Virtual and in person communication and classes
- Gained strong leadership skills by managing projects from start to finish.
Site Manager
Meals And Wheels Of Wake County
10.2023 - 04.2024
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited volunteers for opportunities increase ding the volunteer staff by 75%
- Maintains all health department standards with an average rating of 99 %
Apartment Management Support
Family Eldercare
10.2016 - 03.2023
- Awareness of lease regulation, audits and inspections for low income housing and tax credit properties.
- Managed lease inquiries, initial leases and lease renewals for special needs population
- Problem solved resident issues with apartment manager and maintenance staff
Self employed
Pet Sitting
01.2018 - 01.2020
- Provide in home services to cats and dogs- basic feeding, walking of dogs, provide specialized diet and medicines
- Excellent customer service skills used to communicate well while pet parents were out of town
- Expertly invoiced and billed for service timely
Holiday Sales associate
Lakeline Kiosk
01.2012 - 01.2012
- Sold lovely aromatic wreaths made of natural items such as pomegranates and oranges for the Holiday season.
- Developed strong relationships with repeat customers by remembering preferences and offering personalized shopping suggestions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Barista
Borders Book store
01.2009 - 01.2010
- Provided excellent customer service as a barista in a bookstore
- Closed the store to include bookstore side and coffee shop
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Masters- Counseling, Agency and Planning - Program Development
Marshall University COGS
Huntington, West Virginia05.1997
Skills
- Customer Service
- Communication
- Leadership
- Multitasking Abilities
- Teamwork and Collaboration
- Microsoft Word
- Attentive listener
- Problem Resolution
Leadership Experience
- Currently a member of Leadership group
- On a Board of Directors
- Supervisory experience
Personal Information
Title: Sales Associate
References
Available Upon Request
Timeline
Site Manager
Meals And Wheels Of Wake County
10.2023 - 04.2024
Self employed
BirdSong Coaching and Consulting
01.2020 - Current
Self employed
Pet Sitting
01.2018 - 01.2020
Apartment Management Support
Family Eldercare
10.2016 - 03.2023
Holiday Sales associate
Lakeline Kiosk
01.2012 - 01.2012
Barista
Borders Book store
01.2009 - 01.2010
Masters- Counseling, Agency and Planning - Program Development
Marshall University COGS
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