Michelle Morgan
San Antonio,TX
Summary
Personable and organized, with knack for multitasking and maintaining positive customer service experience. Possesses foundational knowledge in inventory management and customer service, along with skills in time management and attention to detail. Committed to ensuring smooth and efficient operations that enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
St.Marys Medical Center
10.2022 - 10.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Service Champion
Taco Bell
10.2021 - 10.2022
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
Housekeeper
Spring Hill Suites Marriott
05.2021 - 10.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Courtesy Clerk
City Market
09.2020 - 05.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
Certificate of Certified Nursing Assistant - Nursing Assistant
Western Colorado Area Health Education Center
Grand Junction, CO09-2022
High School Diploma -
Central High School
Grand Junction, CO05-2022
Skills
- Reliable team player
- Compassionate
- Basic life support
- Safe food handling
- Innovation mindset
- Customer service-focused
Timeline
Certified Nursing Assistant
St.Marys Medical Center
10.2022 - 10.2024
Service Champion
Taco Bell
10.2021 - 10.2022
Housekeeper
Spring Hill Suites Marriott
05.2021 - 10.2021
Courtesy Clerk
City Market
09.2020 - 05.2021
Certificate of Certified Nursing Assistant - Nursing Assistant
Western Colorado Area Health Education Center
High School Diploma -
Central High School
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