Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Mosley

Corporate Trainer
Trenton,TN

Summary

Enthusiastic, personable, and well-qualified Corporate Trainer with 6.5 years experience. Very effective in keeping the attention of owners and employees during training due to my approach. Being organized is very important in being an efficient Corporate Trainer. I shared an example of being organized last trainer's conference on how to prepare for a store opening. Problem solving, time management, and communication are also skills that I have. I am excited to still be a part of this great company and look forward to the future plans for Krispy Krunchy.

Overview

23
23
years of professional experience
4
4
years of post-secondary education

Work History

Corporate Trainer

Krispy Krunchy Foods
Alexander, LA
02.2016 - Current

Opening new stores.

Retrains at existing stores as needed.

Store visits.

TNT title.


Deli Worker

Food Rite
Trenton, TN
10.2015 - 02.2016
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Received payment via cash, check, card or mobile payment and processed promptly, resulting in 100% accuracy rate.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Created appealing food arrangements for party trays and specialized orders.

Substitute Teacher

Trenton Special School District
Trenton, TN
08.2008 - 02.2016
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Helped students develop life-long learning skills and good study habits.
  • Administered standardized assessments with strict requirements and documented information in permanent records.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Supervised lunchroom and recess activities.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Pharmacy Technician

McClaren Pharmacy
Humboldt, TN
02.2000 - 08.2008
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted, measured and compounded medications following standard procedures.
  • Recruited, trained and guided new pharmacy technicians, improving overall performance [Number]%.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Stocked, labeled and inventoried medication to keep accurate records.

Education

Associate of Science - Accounting

Dyersburg State Community College
Dyersburg, TN
08.2007 - 05.2011

Skills

Proper food handling

undefined

Timeline

Corporate Trainer

Krispy Krunchy Foods
02.2016 - Current

Deli Worker

Food Rite
10.2015 - 02.2016

Substitute Teacher

Trenton Special School District
08.2008 - 02.2016

Associate of Science - Accounting

Dyersburg State Community College
08.2007 - 05.2011

Pharmacy Technician

McClaren Pharmacy
02.2000 - 08.2008
Michelle MosleyCorporate Trainer