Michelle Murphy
Torrance,CA
Summary
Versatile and results-driven professional with notable success in managing complex property issues at RT Davis 2006 Revocable Trust and streamlining financial processes at Volunteers of America Los Angeles. Excelled in roles requiring exceptional attention to detail and problem-solving abilities, achieving a 96% accuracy rate in data entry. Recognized for outstanding customer service and expertise in financial reconciliation, demonstrating both hard and soft skills.
Overview
26
26
years of professional experience
Work History
SUCCESSOR TRUSTEE
RT DAVIS 2006 REVOCABLE TRUST
02.2015 - 10.2024
- Managed multi door RSO property in REAP. Worked with HCIDLA inspectors to correct Health & Safety violations, Hired licensed contractors to repair and renovate plumbing lines, electrical panels, roof, windows, doors & floors. Collected rent, issued tenant receipts, Notice to Enter, 3-day pay or quit etc. Attended mediations and trials, worked closely with Attorneys to properly administer the trust, and defense counsel on evictions, & civil lawsuits to defended the Trust .
ACCOUNTANT
VOLUNTEERS OF AMERICA LOS ANGELES
09.2010 - 08.2014
- Trained new employees on accounting principles and company procedures.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash rent payments, accrued expenses, and credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and banking reconciliations. Liaison between DPSS and Veterans
ACCOUNT SERVICE REPRESENTATIVE
SKECHERS USA CORPORATE
03.1999 - 11.2002
- Handled accounts in New York/ New Jersey and voted best customer service rep at sales conference. EDI reports, took fill-in orders, worked with allocations, credit dept. etc.
Skills
- 10,300 keystrokes in 3 mins with 96% accuracy
- 75 wpm
- Dictaphone transcription
- Working knowledge of all Microsoft Office, Excel with formulas, Lexis Nexis, Crystal Reports, Quickbooks
- Answered multi line system for Civil Litigation Law Firm
- Tax preparer
- Loan Processor
Number one Customer Service Representative for SKECHERS USA
Awarded Best Customer Service Rep sales conference 2000
Timeline
SUCCESSOR TRUSTEE
RT DAVIS 2006 REVOCABLE TRUST
02.2015 - 10.2024
ACCOUNTANT
VOLUNTEERS OF AMERICA LOS ANGELES
09.2010 - 08.2014
ACCOUNT SERVICE REPRESENTATIVE
SKECHERS USA CORPORATE
03.1999 - 11.2002
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