Michelle Murphy
CliftonPark,NY
Summary
Dedicated residential cleaner with expertise in deep cleaning and quality assurance. Known for enhancing client satisfaction through meticulous attention to detail and efficient waste disposal. Strong relationship-building skills foster trust and reliability, ensuring a pristine environment tailored to individual preferences.
Overview
17
17
years of professional experience
Work History
Residential Cleaner
Joseph Malorgio
Wynantskill, NY
01.2025 - Current
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Handled delicate items with care during the cleaning process thus minimizing breakage and damage.
- Kept building entryway glass clean and polished for professional presentation.
- Conducted regular inspections of work areas to ensure completion of all assigned tasks according to established guidelines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Laundered linens, bedding, towels as needed for immaculate presentation within the residence.
- Prioritized tasks based on client preferences, ensuring the most important areas of the home were attended to first.
- Restored order and organization in living spaces through systematic decluttering and organizational methods.
- Reduced allergens in homes with diligent dusting, vacuuming, and air filter maintenance tasks.
- Emptied trashcans and transported waste to collection areas.
- Adhered to professional house cleaning checklist.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Operated electronic backpack vacuums and floor sweepers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Polished fixtures to achieve professional shine and appearance.
Residential Cleaner
Jaime Montarello
Halfmoon, NY
01.2024 - Current
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
- Created customized cleaning plans based on client preferences, ensuring tailored services that met specific requirements.
- Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
- Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
- Offered flexible scheduling options to accommodate client availability, demonstrating adaptability and commitment to customer satisfaction.
- Streamlined cleaning processes for increased efficiency and customer satisfaction by utilizing effective time management strategies.
- Handled delicate items with care during the cleaning process thus minimizing breakage and damage.
- Kept building entryway glass clean and polished for professional presentation.
- Conducted regular inspections of work areas to ensure completion of all assigned tasks according to established guidelines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Ensured a safe home environment by properly disposing of hazardous materials and using eco-friendly cleaning products.
- Laundered linens, bedding, towels as needed for immaculate presentation within the residence.
- Restored order and organization in living spaces through systematic decluttering and organizational methods.
- Prioritized tasks based on client preferences, ensuring the most important areas of the home were attended to first.
Residential Cleaner
Wayne Hatley
Clifton Park, NY
01.2024 - Current
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
- Created customized cleaning plans based on client preferences, ensuring tailored services that met specific requirements.
- Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
- Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
- Offered flexible scheduling options to accommodate client availability, demonstrating adaptability and commitment to customer satisfaction.
- Streamlined cleaning processes for increased efficiency and customer satisfaction by utilizing effective time management strategies.
- Handled delicate items with care during the cleaning process thus minimizing breakage and damage.
- Kept building entryway glass clean and polished for professional presentation.
- Conducted regular inspections of work areas to ensure completion of all assigned tasks according to established guidelines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Ensured a safe home environment by properly disposing of hazardous materials and using eco-friendly cleaning products.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Laundered linens, bedding, towels as needed for immaculate presentation within the residence.
- Prioritized tasks based on client preferences, ensuring the most important areas of the home were attended to first.
New Construction Cleaner
RM Lunt Construction, LLC
Phoenix, AZ
04.2012 - 06.2019
- Demonstrated adaptability by mastering various cleaning techniques for different types of materials used in new constructions.
- Ensured client satisfaction by providing exceptional attention to detail while cleaning new construction sites.
- Enhanced project efficiency by completing thorough cleaning of newly constructed sites in a timely manner.
- Promoted a positive working environment by maintaining open lines of communication with team members and site managers.
- Expertly utilized various tools such as vacuums, pressure washers, and brooms to achieve superior cleanliness levels in new buildings.
- Contributed to the success of construction projects by efficiently removing debris and preparing spaces for final inspection.
- Reduced rework requirements by accurately assessing areas needing additional attention before final inspections took place.
- Exceeded client expectations by consistently delivering exceptional results in the final presentation of newly constructed spaces.
- Preserved the integrity of newly installed fixtures, flooring, cabinetry by using specialized products designed specifically for delicate surfaces during cleanings process.
- Prevented unnecessary repairs or replacements by identifying potential damage caused during construction that required immediate attention from responsible parties.
- Developed customized solutions for unique site challenges, tailoring the approach based on specific client preferences or building specifications.
- Assisted with post-construction cleanup and maintenance.
Home Caretaker
Elmer Halikias
Phoenix, AZ
12.2007 - 11.2011
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Communicated effectively with family members regarding client updates or concerns about their loved one''s wellbeing.
- Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
- Demonstrated flexibility in accommodating client requests, adapting schedules, and managing the household efficiently in various situations.
- Assisted clients with daily activities such as bathing, dressing, grooming, toileting, and mobility exercises.
- Collaborated with healthcare professionals to ensure proper medication administration and overall health monitoring.
- Enhanced living conditions for clients through meticulous housekeeping, maintenance, and organization tasks.
- Provided compassionate companionship to clients while engaging in conversation or leisure activities together.
- Successfully managed time efficiently by prioritizing tasks according to the needs of each client throughout the day.
Education
Regents - Business
Cohoes High School
Cohoes, NY06.1982
Skills
- Appliance cleaning
- Bathroom sanitation
- Kitchen cleaning
- Deep cleaning expertise
- Maintenance
- Waste disposal
- Wall washing
- Window washing
- Floor polishing
- Quality assurance
- Waxing and buffing
- Efficient vacuuming
- Surface dusting
- Cleaning bathrooms
Timeline
Residential Cleaner
Joseph Malorgio
01.2025 - Current
Residential Cleaner
Jaime Montarello
01.2024 - Current
Residential Cleaner
Wayne Hatley
01.2024 - Current
New Construction Cleaner
RM Lunt Construction, LLC
04.2012 - 06.2019
Home Caretaker
Elmer Halikias
12.2007 - 11.2011
Regents - Business
Cohoes High School