Michelle Musick
Honaker,VA
Summary
A Few Quotes I've come to Love:
Re-Enforce your values Daily. Always collect feedback. Never allow a toxic culture to lead to employee churn, which leads to customer churn.
I am an accomplished Plant Operations Manager with a proven track record at Appalachian Cast Products, enhancing operational efficiency and employee engagement. Expert in schedule preparation and complex problem-solving, I have led initiatives that significantly improved productivity and customer satisfaction. Skilled in team leadership and cross-functional teamwork, my strategies fostered a collaborative environment that drove continuous improvement and project success. I am dedicated to partnering with coworkers to promote an engaged, empowering work culture.
Overview
14
14
years of professional experience
Work History
Plant Operation Manager / Scheduler
Appalachian Cast Products
03.2024 - Current
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Promote achievable productivity goals by developing strategies to meet those goals within budget.
- Maintain professional, organized, and safe environment for employees and patrons, ensuring all OSHA safety standards are met using 5S strategies.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality on-time in full service delivery.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Identify best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
Plant Scheduler
Appalachian Cast Products
09.2020 - Current
- Maintained open communication lines between departments, fostering a collaborative environment conducive to successful plant operations.
- Supported new product launches through efficient allocation of resources within the production schedule.
- Developed forecasting models to predict future production needs, enabling proactive planning and resource allocation.
- Evaluated capacity constraints and identified opportunities for improved throughput in the manufacturing process.
- Implemented continuous improvement initiatives to drive operational excellence in plant scheduling practices.
Manufacturing Supervisor
Appalachian Cast Products
08.2019 - 09.2020
- Maintained proper inventory levels with both finished goods, wip, and manufacturing supplies needed to meet customer orders.
- Communicated job expectations while monitoring and evaluating employees.
- Conducted root cause analysis on production issues, identifying solutions that prevented future recurrence of similar problems.
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Collaborated with cross-functional teams to achieve production goals and optimize workflow.
Production Team Member
Appalachian Cast Products
09.2018 - 08.2019
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
- Operated production machinery.
- Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
- Adhered strictly to company policies concerning attendance punctuality contributing positively toward overall team productivity.
- Minimized production errors through strict attention to detail and quality control measures.
Loss Prevention Manager
Lowes Home Improvement
03.2010 - 03.2014
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Enhanced employee awareness of loss prevention and safety practices by conducting regular training sessions.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
- Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
- Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
Education
Bachelor of Arts - Criminal Justice
American InterContinental University
Schaumburg, IL06.2007
Associate of Arts - Business Administration And Management
American InterContinental University
Schaumburg, IL06.2005
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Schedule Preparation
- Staff Management
- Project Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
Timeline
Plant Operation Manager / Scheduler
Appalachian Cast Products
03.2024 - Current
Plant Scheduler
Appalachian Cast Products
09.2020 - Current
Manufacturing Supervisor
Appalachian Cast Products
08.2019 - 09.2020
Production Team Member
Appalachian Cast Products
09.2018 - 08.2019
Loss Prevention Manager
Lowes Home Improvement
03.2010 - 03.2014
Bachelor of Arts - Criminal Justice
American InterContinental University
Associate of Arts - Business Administration And Management
American InterContinental University
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