Summary
Overview
Work History
Education
Skills
References
Awards
Affiliations
Work Availability
Accomplishments
Certification
Work Preference
Software
Websites
Interests
Quote
Languages
Timeline
RegisteredNurse
Michelle M. Wells

Michelle M. Wells

St. Paul,USA

Summary

Experienced Clinical Medical Assistant with a strong background in patient care, medical terminology, and clinical procedures. Known for exceptional interpersonal skills and ability to comfort patients during treatments. Proficient in managing administrative duties, including scheduling appointments and maintaining patient records. Instrumental in improving patient satisfaction scores in healthcare facilities.

Overview

16
16
years of professional experience

Work History

Clinical Medical Assistant – Family Medicine

Entira Family Clinics
Inver Grove Heights, MN
03.2022 - Current
  • Duties include, among others, escorting patients to their rooms, recording vital signs, performing phlebotomy, maintaining patient charts, aiding clinicians in patient care, managing procedures, and organizing schedules for in-clinic and virtual consultations.
  • Managed clinic lab operations in compliance with COLA and CLIA guidelines.
  • On-site testing includes running samples on Emerald, Clinitec, Sofia, A1c, INR, and blood glucose machines, using a centrifuge, and aliquoting specimens for dispatch. It also involves microscopic analysis of urine and Wet Prep specimens, alongside various rapid tests such as IFOBT, urine pregnancy, rapid strep, Mono, Covid-19, RSV, and influenza. Additionally, there is oversight of staff proficiency testing.
  • Tasked with overseeing incoming phone calls and messages from patients, fellow providers, and pharmacies on behalf of the designated provider.
  • Adept in all tasks necessary for daily operations, including patient care, vaccinations, and injections. Proficient in ECW chart documentation, billing, coding, assisting with procedures and wound care, conducting EKGs, Spirometry, Covid-19 testing, and administering Covid-19 vaccinations, among other responsibilities.
  • Very skilled at problem solving and applying logic.
  • Follows procedures, HIPAA, and patient privacy laws. Professional, responsible, reliable, and always eager to learn more.
  • Able to work well under pressure and flexible to the needs of the clinic.
  • BLS/CPR Certified through 2026.
  • Performed vital signs, such as blood pressure and temperature, on patients.
  • Administered injections and immunizations per protocol.
  • Assisted physicians with patient exams and treatments.

Professional Singer and Disk Jockey

02.1993 - Current
  • Performing with “The Singing Express”, a local singing group in and around the state of Minnesota
  • Also perform as a Deejay/Karaoke Host, performing for weddings, social events, casinos, bars and clubs
  • Expertise in a wide variety of music, the use of sound equipment, public interaction, vocal performing and speaking
  • Responsible for training new employees when required
  • This job is a personal passion of mine, and still enjoy performing and hosting shows regularly

Clinical Medical Assistant – Internal Medicine, Urgent Care, Covid Testing and Vaccination Clinics

M Health Fairview Clinic
Edina, MN
04.2017 - 02.2022
  • Responsible for many duties, including, but not limited to, rooming patients, obtaining and recording vitals, updating patient charts, assisting clinicians with patient care, procedures, and scheduling for both in-clinic and virtual appointments.
  • Proficient in all duties required in daily operations, including vaccinations and injections, patient care. Skilled with EPIC chart documenting, billing and coding, assisting in procedures and wound care, EKG, Spirometry, Covid-19 testing, Covid-19 immunization administration, and much more.
  • I have also worked a vast majority of weekends, on top of my regular shifts, for the past 2 years helping run the Covid testing clinics at the M Health Fairview Bloomington Oxboro and Maplewood clinics in Clinical and Non-Clinical roles. I dealt with scheduling/check-in, verifying orders, ordering tests as needed, performing multiple types of testing for patients, as well as performing PPE precautions.
  • Worked independently every weekend, managing patient care and flow.
  • Very skilled at problem solving and applying logic
  • Training multiple new employees when hired.
  • Follows procedures, HIPAA, and patient privacy laws. Professional, responsible, reliable, and always eager to learn more.
  • Able to work well under pressure and flexible to the needs of the clinic
  • Also, assisted the front desk staff with checking in patients when needed.
  • Floated to other clinic locations and Urgent Care sites when there was a need due to short staffing.
  • BLS/CPR Certified
  • Administered injections and immunizations per protocol.
  • Assisted physicians with patient exams and treatments.

Medical Assistant – Clinical Nursing Float Pool

Park Nicollet Clinics
St. Louis Park, MN
02.2009 - 12.2016
  • My responsibilities encompass a range of duties, such as rooming patients and aiding clinicians with their daily tasks and assigned procedures across multiple specialties. These include Family Medicine, Pediatrics, Internal Medicine, Senior Health, Endocrinology, Pediatric Endocrinology, Rheumatology, Podiatry, Health Testing, Physical Medicine and Rehabilitation, Chiropractic, Orthopedics, Pulmonary, Nephrology, Urology, General Surgery, OB/GYN, Quick Check Clinics, Vaccination Clinics, Urgent Care, and various Pediatric Subspecialties.
  • Skilled in all tasks necessary for daily operations, encompassing vaccinations and injections, patient care, record-keeping, billing and coding, aiding in medical procedures, catheterization, venipunctures, electrocardiograms (EKGs), executing clinician orders, among others.
  • Adheres to procedures, HIPAA, and patient privacy regulations. Exhibits professionalism, responsibility, reliability, and a keen eagerness to learn more.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Administered injections, medications and treatments as directed by the physician.
  • Able to work well under pressure and flexible to the needs of the clinic
  • Also, have training and work experience in frontline/check-in.
  • BLS/CPR Certified

Office Manager

Visiting Angels
Shakopee, MN
08.2008 - 12.2008
  • Responsible for managing multiple-line phones, scheduling and staffing of care providers for patients and facilities, marketing and meeting with potential clients, appointment scheduling, assessing the needs of and assisting with care-plans for new patients, monitoring and supervising staff, hiring, maintaining office files according to HIPPA policy, creating and maintaining spreadsheets, correspondence, and numerous other duties as required
  • Extensive use of computers, MS Office, phone, fax and copier

Medical Assistant/Externship

Medical Clinics of Arizona
Kingman, AZ
01.2008 - 05.2008
  • Responsibilities include Charting, filing, taking patient vitals, administering EKG’s, setting up Holter Monitors, venipuncture, Pro-time and glucose monitoring, injections, suture and surgical dressing removal, ear lavage, room preparation, patient education, Blood pressure and O² monitoring, assisting the Physicians as needed, faxing/calling in prescriptions, and general office duties related to the medical field
  • (Relocated to MN)

Work Study/Assistant to Campus Admissions Counselor

Mohave Community College
Kingman, AZ
08.2006 - 07.2007
  • Duties: Correspondence, mailings, data entry and tracking contacts using IRIS System, filing, accessing student data using Amigo System, (degree declarations, student histories, working the front desk, assisting students with forms and paperwork, registration and information, setting up student testing on Compass, Proctoring tests when needed, and various other duties
  • Use of Microsoft Office daily
  • Frequent work done under pressure

Office Assistant/Rental Manager

By Design Homes
Kingman, AZ
10.2003 - 04.2007
  • Phone, fax, copier, mailings, internet and email, scheduling appointments, and other various duties
  • Rental Agent duties include screening possible tenants, rental contracts, maintaining accurate records of all rental units, handling rental payments, deposits and repairs, complaints and general rental issues

Education

Associate of Applied Science - Medical Assistant Degree

Mohave Community College
Kingman, AZ
05.2008

Skills

  • Geriatric Care
  • Vital signs monitoring
  • Venipuncture
  • Specimen Collection
  • Clinical applications
  • Immunization Administration
  • Clinical Documentation
  • Vital signs measurement
  • Drug screening
  • Glucose testing
  • Sterilization techniques
  • Appointment Scheduling
  • Autoclave Operation
  • HIPAA Compliance
  • Patient confidentiality
  • Specimens collection and processing
  • Laboratory Testing
  • Healthcare ethics
  • Medical Terminology
  • Pediatric Care
  • Injection Administration
  • Patient Scheduling
  • Inventory Management
  • Electronic Health Records
  • Preventive Care

References

Available upon request

Awards

  • Mohave Community College Student Recognition Awards Ceremony - 2008 Pinnacle Award Winner
  • Soroptimists’ International; 'Women of Opportunity Award' – 2007 Scholarship winner
  • Gloria M. Ford Scholarship – Fall 2006 winner
  • Dr. Thomas Henry Scholarship - Summer 2006 winner
  • Dean’s List – Mohave Community College – Spring of 2006 & 2007 semesters

Affiliations

  • Music and singing
  • Camping, fishing and the great outdoors are a passion!
  • Gardening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Achieved the COLA Award of Excellence through effectively helping with Clinical Lab day to day operations and proficiency.

Certification

  • BLS Certified - through 2026

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingPersonal development programs4-day work weekHealthcare benefits

Software

Microsoft Office

Interests

Music & Singing

Camping/Fishing/Outdoors

Travel

Movies

Gardening

Arts & Crafts

Quote

My life is my message.
Mohandas Gandhi

Languages

English
Native language

Timeline

Clinical Medical Assistant – Family Medicine

Entira Family Clinics
03.2022 - Current

Clinical Medical Assistant – Internal Medicine, Urgent Care, Covid Testing and Vaccination Clinics

M Health Fairview Clinic
04.2017 - 02.2022

Medical Assistant – Clinical Nursing Float Pool

Park Nicollet Clinics
02.2009 - 12.2016

Office Manager

Visiting Angels
08.2008 - 12.2008

Medical Assistant/Externship

Medical Clinics of Arizona
01.2008 - 05.2008

Work Study/Assistant to Campus Admissions Counselor

Mohave Community College
08.2006 - 07.2007

Office Assistant/Rental Manager

By Design Homes
10.2003 - 04.2007

Professional Singer and Disk Jockey

02.1993 - Current

Associate of Applied Science - Medical Assistant Degree

Mohave Community College

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Michelle M. Wells