Michelle Nagy
Orting,WA
Summary
Results-focused professional offering experience in leadership and sales to all types and sizes of businesses. Proactive leader with strengths in communication, collaboration, and leading the charge on strategic initiatives. Strong interpersonal skills, team player, and an early adopter. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
17
17
years of professional experience
Work History
Sr. Solutions Consultant - CPA Centric
Paychex
Tacoma, WA
07.2024 - Current
- Conducted in-depth analysis of business processes to assess current and desired states.
- Sold comprehensive suite of HR and HRIS products, highlighting features and ensuring proper usage.
- Prospected daily, achieving five meetings weekly with potential business clients.
- Cultivated partnerships within accounting community to enhance collaboration.
- Mentored new sales consultants through regular meetings and joint prospect calls.
- Strengthened client relationships, consistently exceeding service level expectations.
Regional Sales Director
Paycor
Seattle, WA
10.2023 - 06.2024
- Hired, trained and supervised 7 employees.
- Analyzed regional market trends to discover new opportunities for growth.
- Assisted sales personnel in sales techniques and recommended improvements.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Implemented sales programs by developing field sales action plans.
- Established sales objectives by forecasting and developing annual sales quotas for regions and territories.
- Researched competitors and stayed on top of current market conditions to survey landscape and anticipate roadblocks.
- Developed and promoted weekly, monthly and quarterly sales objectives.
Major Market Sales Executive
Paycor
Seattle, WA
01.2023 - 09.2023
- Consulted with potential clients through an analysis to recommend an optimal solutions set that will get the client to their desired state of HCM operations.
- Utilized internal tools and resources, present ideal solutions set to clients including price and terms.
- Built, developed, and maintained referral relationships in a new Tier One market.
- Supported with client onboarding and coordination with implementation to ensure a successful relationship between Paycor and client.
- Mentored new to Paycor consultants by discussing questions, concerns, and supporting during client presentations.
- Offered a weekly Payroll Basics upskill training for the five new to industry consultants on our PNW team.
- Coordinated internal efforts with tax and implementation teams to support WA taxes and better systems as a Tier 1 market.
Sr. Major Markets Consultant
Paychex
Seattle, WA
06.2023 - 12.2023
- Performed in-depth analysis of businesses processes with every prospect to determine the current state of the business and the desired future state of the business.
- Sold full suite of products both HR and HRIS by explaining unique features and educating customers on proper application or usage.
- Achieved 120% of plan during the first year in this role.
- Prospected daily to book five meetings each week with prospective business clients.
- Mentored two new sales consultants by setting weekly reoccurring meetings and running joint prospect calls.
Human Resources Sales Consultant
Paychex Inc.
Seattle, WA
09.2019 - 05.2022
- Listened to customer needs to identify and recommend optimal Human Resources selections
- Drove sales of company products and services by meeting with customers using strategic and organized approach
- Conducted thorough analysis of prospect by asking discovery questions
- Recommended solutions to prospects based on my analysis and discovery
- Prepared and processed contracts and order forms for new and existing customers using Salesforce
- Coordinated effective prospecting campaigns which utilized both phone & email
- Consistently exceeded monthly and annual quota targets - FY'19 105%, FY'20 105%, FY'21 115%, FY'22 110%.
District Sales Manager - SMB Solutions
Paychex
Renton, Washington
05.2018 - 08.2019
- Delivered constructive coaching and feedback to enhance employee sales and customer service skills
- Achieved corporate sales objectives by creating, implementing and updating strategic sales approaches
- Built strong rapport with key business referral sources, led conference calls, and developed partner programs to drive referrals
- Trained employees on product knowledge and consultative selling techniques to drive revenue
- Set clear objectives and helped team members develop plans to achieve quotas
- Cultivated and maintained relationships and ongoing communication with potential job candidates
- Leveraged Salesforce to manage team pipeline and forecast monthly sales appropriately
- Led both local and remote employees
Small Business Solutions Sales Consultant
Paychex, Inc.
Kent, WA
01.2016 - 06.2018
- Assisted with coordinating and developing Next Gen trainings for rookie consultants
- Ask to support District Sales Manager by leading sales meetings and managing team in their absence
- Member of the Zone Leadership Council in both FY'17 and FY'18
- Attended the Top Achievers Ceremony in both January 2017 and 2018
- Top 50 Rookie in the company in FY'17
- Assisted with the training and development of new sales consultants
- Promoted to Bank Centric consultant in FY'18
- Dedicated BECU consultant for the South Sound
- Consulted with small business owners to find out needs and then made professional recommendations
- Consistently exceeded both monthly and annual quote expectations
- Created and implemented prospecting plans to acquire & develop new client accounts
- Presented the Paychex suite of services to prospective clients
Marketing Account Manager
Bigfin.Com
Redmond, WA
04.2014 - 01.2016
- Oversaw a schedule of weekly projects and anticipated timelines for milestones as well as completion dates
- Effectively communicated with team members to maintain clearly defined expectations
- Successfully managed the activities of five team members on the social media team
- Coordinated and developed email marketing campaigns
- Created original content for blogs and social media campaigns
- Managed digital marketing client accounts
- On-boarded new clients and oversaw completion of projects
- Anticipated client needs and was proactive about proposing solutions
- Prepared weekly and monthly client status reports
- Implemented high-impact strategies to target new business opportunities
- Established production schedules and communicated project status to stakeholders
- Monitored team progress and enforced deadlines
- Facilitated and coordinated weekly strategy meetings
- Mentored and onboarded new members of the social media team
- Created and directed new team member training and development programs
Lead Server and Trainer
Red Robin International
Covington, WA
06.2008 - 11.2014
- Consistently adhered to quality expectations and standards
- Delivered exceptional, friendly and fast service
- Trained and mentored all servers
- Managed training team which consisted of six servers
- Coordinated and led all team meetings to discuss sales goal and action items
- Cross-trained and provided back-up for other departments
- Assisted with the coordination of restaurant events
Marketing Department Intern
Tacoma Dome
Tacoma, WA
09.2013 - 12.2013
- Created and distributed group sales forms and information
- Delivered superior customer service
- Managed dinner functions that catered to 100 patrons
- Assisted with media relations
- Served as the point of contact for vendors during major events
- Assisted Marketing Coordinator with event preparation and coordination
- Applied effective research skills to assist in the implementation of social media strategy
Education
Bachelor of Arts - Business Administration, Marketing
University of Washington
2013
Associate of Arts - Business
Green River Community College
2012
Skills
- Terroritory Management
- Sales Training
- Self-Directed
- Entrepreneurial Attitude
- Active listening skills
- Relationship Building
- Project Management
- Excellent Written and Verbal Communication
- Detail Oriented
- Enthusiastic Team Player
- New Account Development
Skills
- Salesforce
- DocuSign
- Producteev Task Manager
- Google Analytics, AdWords, and Webmaster Tools
- Microsoft Office Suite
- WordPress
- Webex
Timeline
Sr. Solutions Consultant - CPA Centric
Paychex
07.2024 - Current
Regional Sales Director
Paycor
10.2023 - 06.2024
Sr. Major Markets Consultant
Paychex
06.2023 - 12.2023
Major Market Sales Executive
Paycor
01.2023 - 09.2023
Human Resources Sales Consultant
Paychex Inc.
09.2019 - 05.2022
District Sales Manager - SMB Solutions
Paychex
05.2018 - 08.2019
Small Business Solutions Sales Consultant
Paychex, Inc.
01.2016 - 06.2018
Marketing Account Manager
Bigfin.Com
04.2014 - 01.2016
Marketing Department Intern
Tacoma Dome
09.2013 - 12.2013
Lead Server and Trainer
Red Robin International
06.2008 - 11.2014
Bachelor of Arts - Business Administration, Marketing
University of Washington
Associate of Arts - Business
Green River Community College
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