Michelle Newman
Clarksville,TN
Summary
Passionate Teaching Assistant offering 4-year background working with students at elementary and middle school levels. Skilled in assisting teachers with classroom functions, lesson planning, and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Servpro
12.2019 - 08.2020
- Assisted management in transitioning to a hybrid work environment during COVID pandemic
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding 3 new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Front Desk Supervisor
Cambria Hotel and Suites
03.2016 - 12.2018
- Supervised front desk operations, ensuring exceptional guest service and efficient check-in/check-out processes.
- Maintained accurate financial records by balancing cash drawers daily and conducting regular audits of transactions at the front desk area.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Trained and mentored 4 new front desk staff, fostering a collaborative team environment.
- Implemented strategies to enhance guest satisfaction scores through personalized service initiatives.
- Developed training materials for staff to improve knowledge of hotel services and local attractions.
- Monitored daily operations, identifying areas for process improvement to enhance efficiency and service quality.
- Resolved customer complaints swiftly, utilizing conflict resolution skills to maintain positive guest relationships.
- Managed group reservations effectively, providing smooth check-in experiences for large parties (50+) or corporate events
Preschool Teacher
Leap and Bound Academy
10.2015 - 05.2016
- Designed engaging lesson plans to foster cognitive and social development in preschoolers.
- Collaborated with parents to discuss children's progress and address developmental concerns.
- Assessed student progress through observations, tailoring instruction to individual needs.
- Ensured a safe and nurturing environment for 12 students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Boosted children's social development by promoting positive interactions among peers through group activities and collaborative projects.
Applied Behavior Analysis Therapist
Center for Autism & Related Disorders
01.2015 - 10.2015
- Improved client behavior by implementing individualized treatment plans and monitoring progress.
- Provided one-on-one therapy sessions for children with autism spectrum disorder, focusing on social skills development and emotional regulation.
- Monitored client progress using data collection tools, ensuring accuracy of behavior analysis reports.
- Conducted parent training sessions to promote consistency of behavioral interventions at home.
- Maintained detailed, accurate records of 3-8 clients progress to ensure consistent care and support.
- Enhanced communication skills for nonverbal clients through the use of visual aids and sign language.
Educational Aide(Goals For Life Intern)
Bresee Foundation
08.2013 - 05.2014
- Assisted educators in developing and implementing individualized learning plans for diverse student needs
- Supported classroom activities by preparing instructional materials and facilitating group discussions.
- Monitored student progress, providing feedback to educators on academic performance and behavioral issues for up to 32 students
- Implemented strategies to improve student engagement, resulting in a more dynamic classroom atmosphere.
- Enhanced student learning by providing individualized support and guidance in various subjects.
- Managed classroom behavior by implementing consistent expectations and consequences, maintaining a productive learning atmosphere.
- Provided one-on-one attention to struggling learners during class time, reinforcing key concepts for better comprehension.
Education
Bachelor of Science - Business Administration, Marketing
Western Governors University
Salt Lake City, UT03.2025
No Degree - Psychology/Child Development
California State University Northridge
Northridge, CA05.2016
Skills
- Behavior management
- Lesson planning
- Small group instruction
- Skills development
- Behavior modeling
- Special education support
- Safe learning environment
- Student and faculty communication
Timeline
Administrative Assistant
Servpro
12.2019 - 08.2020
Front Desk Supervisor
Cambria Hotel and Suites
03.2016 - 12.2018
Preschool Teacher
Leap and Bound Academy
10.2015 - 05.2016
Applied Behavior Analysis Therapist
Center for Autism & Related Disorders
01.2015 - 10.2015
Educational Aide(Goals For Life Intern)
Bresee Foundation
08.2013 - 05.2014
Bachelor of Science - Business Administration, Marketing
Western Governors University
No Degree - Psychology/Child Development
California State University Northridge
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