Seasonal Worker
SeaWorld
05.2023 - Current
- Guide people, help answer questions, cleaning stadiums, and supervising during shows .
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
