Michelle Nguyen
Mesa,Arizona
Summary
Dynamic Compounding Pharmacist with a proven track record at Civic Center Pharmacy, enhancing patient care through meticulous quality control and efficient medication dispensing. Skilled in sterile compounding and fostering teamwork, I excel in streamlining processes and collaborating with healthcare providers to tailor therapeutic plans, significantly improving pharmacy operations and patient outcomes.
I am looking for a new position as a part-time sales associate at one of my favorite places to frequent Friday through Monday, as I currently only work as a pharmacist Tuesday through Thursday. I have experience as a reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
15
15
years of professional experience
Work History
Compounding Pharmacist
Civic Center Pharmacy
07.2015 - Current
- Provided exceptional customer service to patients, addressing concerns and offering consultation on medication usage.
- Verified current inventory and maintained complete list of pharmaceutical wholesalers.
- Streamlined workflow processes for increased efficiency in medication preparation and dispensing.
- Improved pharmacy operations by conducting regular audits of compounded products and documentation practices.
- Tracked inventory, ordered equipment and supplies and stocked gowning cabinets with excess products.
- Participated in multidisciplinary team meetings focused on optimizing patient care through collaborative efforts.
Yoga Instructor
Mountainside Fitness
09.2020 - 05.2024
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
Staff Pharmacist - Pharmacist Manager
CVS
05.2009 - 05.2015
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
Education
Doctor of Pharmacy - Pharmacy
Ohio Northern University
Ada, OH05.2015
Skills
- Sterile Compounding
- Quality Control Procedures
- Pharmacy Software Proficiency
- Pharmaceutical Calculations
- Patient Counseling
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Product Knowledge
- Relationship Building
- Professional Appearance
- Store maintenance
- Phone Etiquette
- FLUENT IN VIETNAMESE
- POS system operations
- Conflict Resolution
- Customer Needs Assessment
- Transaction Processing
Timeline
Yoga Instructor
Mountainside Fitness
09.2020 - 05.2024
Compounding Pharmacist
Civic Center Pharmacy
07.2015 - Current
Staff Pharmacist - Pharmacist Manager
CVS
05.2009 - 05.2015
Doctor of Pharmacy - Pharmacy
Ohio Northern University