Michelle Nix
Jacksonville
Summary
Seasoned Revenue Recovery Specialist with a solid background in financial management, business operations, and accounting. Strong understanding of revenue recognition procedures and demonstrated ability to identify discrepancies that impact revenue reporting. Proven record of improving operational efficiencies by implementing process improvements in billing systems. Recognized for exceptional problem-solving skills and analytical capabilities to optimize revenue recovery strategies.
Overview
6
6
years of professional experience
2003
2003
years of post-secondary education
Work History
Revenue Recovery Specialist
UPS
Jacksonville
10.2023 - Current
- Analyzed revenue discrepancies to identify root causes and propose solutions.
- Collaborated with cross-functional teams to streamline recovery processes and enhance efficiency.
- Reviewed customer accounts to ensure accurate billing and timely resolution of issues.
- Monitored compliance with company policies during revenue recovery procedures and operations.
Warehouse Worker
Amazon
Jacksonville
02.2023 - Current
- Operated forklifts to move materials and products within the warehouse.
- Assisted in loading and unloading shipments from delivery trucks.
- Organized inventory on shelves for efficient access and storage.
- Followed safety protocols to ensure a safe working environment for all employees.
- Prepared orders by picking items from shelves based on packing lists.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Fish Processor
Beacon Fisheries
Jacksonville
02.2022 - 03.2023
- Processed and cleaned fish to ensure high-quality standards.
- Operated machinery for filleting and packaging seafood products.
- Monitored inventory levels and reported supply needs to management.
- Collaborated with team members to maintain a safe work environment.
- Conducted quality checks to verify freshness and compliance with regulations.
- Sorted different types, sizes, species and colors of fish into correct carts and moved carts to outbound processing area.
- Executed proper storage methods to maximize product shelf life.
Builder
Caterpillar
Peoria
02.2020 - 12.2021
- Assembled heavy machinery components using precision hand tools and equipment.
- Operated forklifts to transport materials within the production area safely.
- Collaborated with team members to maintain a clean and organized workspace.
Education
Fieldcrest High School
Minonk, ILSkills
- Revenue analysis
- Account reconciliation
- Compliance monitoring
- Billing accuracy
Timeline
Revenue Recovery Specialist
UPS
10.2023 - Current
Warehouse Worker
Amazon
02.2023 - Current
Fish Processor
Beacon Fisheries
02.2022 - 03.2023
Builder
Caterpillar
02.2020 - 12.2021
Fieldcrest High School