Michelle Nobles-Banks

• Outperformed budgeted goal metrics for the last three years. 1.6m YTD for 2024, 922K in 2023, 660k in 2022
• Supervision of up to three exempt team members and up to 300 hourly associates on a daily basis.
• Developed strategies to improve productivity and employee morale, including developing a productivity incentive program (100% club), and the use of Labor Management productivity reporting.
• Efficient and effective operation of the distribution and logistics process, according to the needs of customers.
• Instituted visual management aids for productivity and quality to improve service to customers.
• Development of the hospital area to address issues found while processing customer orders.
• Revamped orientation process for new hires.
• Learned and implemented lean principles, including the use of 5S, A3s, GEMBA walks, and participated in the setup of the Obeya room while focusing on continuous improvement.
• Collaborated with team members to facilitate returns, customer cancellations, rework, and special projects.

Promoted