Michelle Nordine
Saint Joseph,MN
Summary
Energetic Account Manager skilled at working multiple accounts with extensive knowledge of product sales and service. Proven history of maintaining relationships with existing accounts while increasing revenue through new ones.
Overview
17
17
years of professional experience
Work History
Account Manager/Benefits Advisor
NRP Insurance Company
St. Cloud, MN
06.2018 - Current
- Develop insurance solutions for current clients
- Review policies to be certain information and coverages are accurate
- Evaluate and prepare renewal comparisons and policy proposals
- Communicate and educate clients on policies as needed
- Collaborate with risk advisors to determine and meet client goals
- Develop and maintain strong relationships with clients
- Answer client questions regarding all lines of coverage
- Assist with plan and/or carrier changes, claims, and billing
Annuity Operations/Account Service Representative
Cetera Investment Services
St. Cloud, MN
02.2014 - 06.2018
- Responsible for daily processing of annuities which include journal entries, account processing, payment solutions
- Respond to inquiries from internal and external customers via email, fax, phone
- Liaison between customers/financial professionals and bank institutions
- Perform various account calculations/reconciliation
- Perform research as requested on customer accounts
- Back-up for life insurance
Real Estate Closing Specialist
AgStar Financial Services/AgStar Title Services
Waite Park, MN
04.2005 - 02.2014
- Ordered title searches and title commitments
- Reviewed title commitments and cleared title issues
- Ordered loan payoffs and insurance binders
- Prepared settlement statements/HUD and paperwork for closings
- Closed refinance loans, construction loans, and purchases
- Performed post-closing duties such as disbursing loans, ordering final searches and final policies
- Collaborated with loan officers, underwriters, processors
- Consulted with borrowers, sellers, builders, bankers, realtors, subcontractors
- Coordinated outside title transactions
- Office coordinator for 3 years
Education
Bachelor of Science degree - Business Management/Emphasis in Human Resources//
St. Cloud State University
St. Cloud, MNSkills
- Strong communication skills
- Excellent interpersonal skills
- Great computer skills
- License in life/health/accident insurance
- Experience in closing real estate loans and processing loans
- Experience in human resources - recruiting/benefits/payroll
- Experience in retail industry
Timeline
Account Manager/Benefits Advisor
NRP Insurance Company
06.2018 - Current
Annuity Operations/Account Service Representative
Cetera Investment Services
02.2014 - 06.2018
Real Estate Closing Specialist
AgStar Financial Services/AgStar Title Services
04.2005 - 02.2014
Bachelor of Science degree - Business Management/Emphasis in Human Resources//
St. Cloud State University
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