Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle O'Donnell

Grand Junction ,CO

Summary

Efficient professional in financial processing adept at completing tasks with productivity and precision. Specialize in loan documentation review, client communication, and regulatory compliance to ensure smooth operations. Excel in time management, problem-solving, and adaptability, fostering positive outcomes in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

23
23
years of professional experience

Work History

Loan Officer Assistant

Ambassador Mortgage Group, LLC
Grand Junction, CO
07.2021 - Current
  • Reviewed contracts for purchase transactions to ensure compliance with lender requirements.
  • Monitored loan applications for completeness and accuracy prior to submission to underwriting department.
  • Provided support services to Loan Officers during client meetings as needed.
  • Maintained customer files in an organized manner to ensure accurate tracking of loans.
  • Processed requests for payoff statements from borrowers or third parties.
  • Tracked regulatory changes that might affect lending practices or policies.

Office/Project Manager

CTR Homes
Grand Junction, CO
11.2018 - 11.2025
  • Created and implemented processes to ensure successful completion of projects.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Met with clients to determine interior and exterior design and color selections.
  • Obtained building permits and planning clearances.
  • Interpreted and explained plans to clients, representing the builders.

Cosmetologist

Self Employed Services
GRAND JUNCTION, CO
09.2002 - 11.2018
  • Provided consultations to clients on beauty treatments, products and services.
  • Developed a loyal client base through excellent customer service.
  • Engaged with customers by providing friendly conversation during services.
  • Managed appointments through scheduling software program
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Education

Christian Life Coach

Beautiful Life International
Online
07-2016

Sports Medicine

National Academy of Sports Medicine
NASM Online
05-2005

Cosmetology

Delta- Montrose Technical College
Delta, CO
06-2002

High School Diploma -

Delta High School
Delta
05-1996

Skills

  • Loan processing
  • Regulatory compliance
  • Customer service
  • Document management
  • Data entry
  • Project management

Timeline

Loan Officer Assistant

Ambassador Mortgage Group, LLC
07.2021 - Current

Office/Project Manager

CTR Homes
11.2018 - 11.2025

Cosmetologist

Self Employed Services
09.2002 - 11.2018

Christian Life Coach

Beautiful Life International

Sports Medicine

National Academy of Sports Medicine

Cosmetology

Delta- Montrose Technical College

High School Diploma -

Delta High School

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