MICHELLE OGDEN
Sandy Springs,GA
Summary
Dynamic strategic and administrative professional with a robust background in organizational and customer service excellence. Proven ability to provide comprehensive executive-level support while aligning with company objectives. Recognized as an entrepreneurial self-starter and collaborative team player, adept at navigating diverse clerical tasks across various industries. Committed to fostering effective relationships, driving customer-centric practices, and delivering results in fast-paced environments, all while maintaining a strong work ethic and unwavering dedication to achieving goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
PROPERTY SUPERVISOR
V2X Inc.
Kwajalein, Marshall Islands
12.2023 - Current
- Achieved effective management of ten life cycle outcomes, enhancing acquisition, receiving, and record-keeping processes. Improved physical inventory accuracy and subcontractor control measures. Streamlined stewardship relief, liability utilization, maintenance, and property closeout activities.
- Monitored and enforced compliance with V2X property control plan and performance work statement (PWS) aligned with federal acquisition regulations (Part 45 and 52.245-1).
- Oversaw fiduciary account management for theater and installation properties to uphold accuracy and regulatory compliance.
- Achieved accurate tracking and documentation of government furnished property and contractor acquired property in V2X property book records. Enhanced property record management in the IBM Maximo system asset module through regular updates and thorough reviews.
- Implemented systematic management of inventories, focusing on 100% cyclic, random, and sensitive items to optimize stock levels.
- Gathered and organized detailed information for routine and special reports, submitting findings to government authorities.
- Managed appointments and facilitated training sessions for property custodians, ensuring alignment with government regulations and V2X property control standards.
- Reviewed and assessed property governance records, offering insights and recommendations to enhance stakeholder engagement.
- Coordinated the preparation and submission of monthly, special, and annual reports to uphold organizational record-keeping standards.
- Oversaw the systematic request, receipt, issuance, and preservation of government property while ensuring adherence to compliance standards.
- Coordinated the strategic movement and transport of government property and materials to optimize resource allocation.
- Analyzed work areas for surplus government property and implemented appropriate disposal procedures.
- Achieved regulatory compliance by implementing AR 710-2, DA PAM 710-2-1, AR 735-5, and CTA 50-909 standards. Enhanced property book office functionality through rigorous adherence to standard operating procedures. Improved inventory accuracy and accountability through systematic management practices.
- Implemented PIEE to facilitate effective management of procurement workflows.
- Applied advanced Maximo functionalities to optimize asset lifecycle management and improve service delivery.
- Implemented structured performance evaluations for management and organized peer reviews to foster professional development.
SURGICAL SERVICES ADMINISTRATOR
Emory Healthcare
Atlanta, GA
06.2019 - 04.2023
- Support The Surgical Oncology Emory Clinic outpatient operations with overall care coordination for patients and/or family members by serving as their primary point of contact for all customer service, administrative and scheduling needs to enhance the patient care experience.
- Develop and coordinate a system which organizes the flow of patients from initial appointment through completion of their care experience.
- Apply advanced interpersonal and communication skills in all interactions with patients, clinical personnel, administrative personnel and care providers.
- Maintain Providers calendar and prioritize administrative meetings upon request from the Chief of Surgery.
- Schedule all appointments for patients to include New, Established and Post-Operative appointments, collect required documentation for consultation and schedule Telehealth via Zoom for providers.
- Schedule all radiology appointments, lab appointments, enter surgical cases to include scheduling PAT, COVID testing and post-op follow up visits.
- Create and submit Zendesk tickets to ensure proper utilization/optimum access of providers’ clinical schedule.
- Maintain eFax records and Referral documentation via uploading and linking to appointments as requested.
- Served as a designee for ESJ Chief of Surgery for inputting surgical cases in the Prioritizing and Tracking calculator Tool submitted to the Adjudicator for Service Chiefs approval at the beginning of Covid.
- Send, receive and distribute mail accordingly via FedEx, Emory Post and Interoffice.
ADMINISTRATIVE ASSISTANT / CONTRACTOR
Prestige Staffing
Atlanta, GA
01.2019 - 06.2019
- Responds to incoming telephone calls.
- Reviews incoming correspondence and identifies items of special interest to management; handles routine correspondence and prepares appropriate responses.
- May complete forms, grant applications, and/or correspondence associated with programs.
- Prepare charts and graphs for reports and presentations.
- Creates and edits scientific, programmatic or other reports associated with department's primary business.
- Schedules meetings and handles logistics for meetings and special events.
- Prepare materials for meetings and special events.
- Initiates, processes, and maintains records and invoices.
- Keeps management apprised of account status, identifies cost-effective solutions and may authorize expenditures.
- May monitor or maintain budgets and grants, assist with budget development, and prepare related expense reports and reimbursements.
- Plans and coordinates travel arrangements.
- Establishes and organizes filing systems.
- Oversees ordering and maintenance of logistic supplies.
PROPERTY ADMINISTRATOR LEAD
DynCorp International
Afghanistan
10.2013 - 10.2018
- Partner with Purchasing, Export Control, Contracts, and other departments to maintain and validate records of government furnished equipment, company acquired property, and contractor furnished equipment in accordance with federal acquisition regulations and company procedures.
- Coordinate with Fleet Management to appropriately document, store, and disburse shipments.
- Provide assistance to other groups with property materials system audits and ensure receipt and reporting of sensitive items according to regulatory requirements.
- Interviewed, trained, and provided performance evaluations for employees.
- Processed employee timecards, tracked vacation and coverage.
- Enter, updated, maintained, compiled and retrieved data from computer databases.
- Arranged and scheduled meetings.
- Collected, reviewed, verified and consolidated data for preparing and monitoring the budget and variances.
- Oversee a team of 15 employees in completing daily tasks and troubleshooting.
- Facilitate training and development to team members on DynMRO, Microsoft products and functions in Adobe Pro.
- Submit and reconcile expense reports according to company guidelines, and manage office policies, procedures, supplies and filing system.
- Liaise with executive and senior managers in resolving various requests as needed.
- Conduct physical inventories and intermittent spot checks, reconcile discrepancies within equipment account(s), and ensure property reports are prepared and submitted in a timely and accurate manner.
- Provide support to subcontractors, warehouse operations, site manager, and other logistics/property management staff members to ensure property processes and procedures to ensure compliance.
Material Control Auditor Compliance Analyst
The Buffalo Group
Afghanistan
02.2012 - 12.2012
- Ensured quality assurance (QA) of material and property systems in support of satisfactory Property Management System Analysis outcomes by the Defense Contract Management Agency (DCMA).
- Planned, coordinated, and performed property management activities, including receiving, delivery, transportation, pickup, disposal, storage, and shipment of supplies/materials in compliance with FAR.
- Audited property documentation, including DD Form 1348, for PLCO signatures for DRMO dispositions. Also audited materials, logistics, and warehouse specifications to ensure compliance.
- Conducted audits for contract records and DynMRO in support of all transactions being posted in accordance with the government-approved DynCorp Property Management Plan/SOP and FAR.
- Submitted SF 364 Reports of Discrepancy (ROD) to the government, in accordance with AR 735-11, for missing and damaged equipment.
- Provided support to assigned locations by assisting with the implementation, interpretation, and compliance of the Property Management Plan.
- Delivered up-to-date training to all site materials personnel and ensured that current policies and procedures were being followed.
- Inspected all warehouse operations for industrial products, including shipping, receiving, inventory control, packaging, and labeling. Also inspected shipping and receiving staging areas.
- Conducted risk assessments/analyses, tracked manufacturer warranties for all properties, and confirmed support documentation was available, accurate, and complete for record postings.
- Verified that cyclic property inventories were performed on both materials and property. Reported deficiencies through location surveys to existing inventories.
- Collaborated with materials staff to establish Approved Stock Listing (ASL) levels and reorder points.
Material Control Supervisor
KBR Iraq
Iraq
01.2008 - 11.2011
- Managed the ordering/expediting of project materials while overseeing Logistic Coordinators and Requisition Writers to ensure proper input of purchase requests, receipts, and warehouse requisitions utilizing Maximo.
- Directed workflow using tracking systems, reviewed master production schedule and work orders, distributed departmental work orders, and revised work schedules.
- Supervised the Quality Control Plan and training on Standard Operating Procedures (SOP). Conducted internal quality audit reports for management and performed audits of database functions and statistics.
- Oversaw the flow of construction, operations, and maintenance between departments to include checking documents for accuracy, preparing documents for customs clearance and delivery to customer.
- Generated material orders and submitted material requisitions to PC for coding and Dubai for purchasing. Maintained computerized records and generated inventory adjustments.
- Provided support to assigned locations by assisting with the implementation, interpretation, and compliance of the Property Management Plan.
- Coordinated, reviewed, and forwarded all improvement requests regarding the automated system to property management and Information Technology (IT).
- Performed orientation for new on-site employees and ensured they had proper training to carry out responsibilities including property accountability, maintenance, security and record keeping.
- Requested approval from ACO & GPA for the requisition/acquisition of services and materials required for daily mission and tracking them from cradle-to-grave.
- Ordered, received, inspected, inventoried, loaded, unloaded, segregated, stored, issued, delivered, and turned-in organization and installation supplies and equipment.
- Utilized RF-ITV databases to track and locate materials purchased using the Federal Supply Service (FSS).
- Material Control Supervisor (Jan. 2010 - Oct. 2011) | Material Control Specialist (Mar. 2008 - Jan. 2010)
Education
High School Diploma -
Big Bend Community College
Moses Lake, WASkills
- Government Property Management
- Logistics management
- Property systems assessment
- Risk identification and assessment
- Experience with federal procurement guidelines
- Employee development
- Document organization
- Maximo and DynMRO database management
- Supply chain procurement
- Data Analysis & Reporting
- Facilitating team training sessions
- Database Documentation
Certification
- National Property Management Association CPPS (2014)
- AVETA Business Institute SIX SIGMA LEAN/ DFSS Green Belt (2014)
- Emergency Medical Technician (EMT) Courses – Atlanta Technical College (2007-2008)
- Radiology Technician Courses (Allied Health & Science) – West Georgia Technical College (2006-2007)
- Nursing Courses (Pharmacology, Medical Terminology, Anatomy, Microbiology) – Atlanta Technical College (2004-2005)
Timeline
PROPERTY SUPERVISOR
V2X Inc.
12.2023 - Current
SURGICAL SERVICES ADMINISTRATOR
Emory Healthcare
06.2019 - 04.2023
ADMINISTRATIVE ASSISTANT / CONTRACTOR
Prestige Staffing
01.2019 - 06.2019
PROPERTY ADMINISTRATOR LEAD
DynCorp International
10.2013 - 10.2018
Material Control Auditor Compliance Analyst
The Buffalo Group
02.2012 - 12.2012
Material Control Supervisor
KBR Iraq
01.2008 - 11.2011
High School Diploma -
Big Bend Community College